AfterShip Tracking vs Track123
AfterShip Tracking
aftership.com
Track123
track123.comSide by side
| Figure | AfterShip Tracking | Track123 |
|---|---|---|
| Price from | $29/mo | $299/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Order Tracking Software | 9.4 (#2) | 7.9 (#11) |
| Analytics | Reporting covers shipment volume, processing and transit times, exceptions, on-time rates, tracking-page visits, click-through rates, and reviews. | The platform offers visual logistics dashboards and transit-time optimization analysis. |
| Carrier coverage | The tracking product advertises access to data from more than 2,000 global carriers and up to 50 new carriers monthly. | Track123 says its API supports more than 1,700 global carriers through one integration. |
| Founded | 2012 | 2021 |
| Integrations | Official integration listings include Shopify, Salesforce Commerce Cloud, Magento 2, BigCommerce, Amazon Seller Central, Klaviyo, Attentive, Gorgias, Yotpo, and ShipBob. | Track123 says it offers more than 25 integrations and lists Shopify order tracking and its package-tracking API as products. |
| Purpose | AfterShip Tracking provides proactive shipment tracking intended to reduce WISMO tickets and optimize delivery performance. | Track123 provides shipment tracking and management services for cross-border sellers. |
| Security | AfterShip states GDPR compliance, SOC 2 Type II audited controls, CIS Benchmarks alignment, and ISO 27001 certification. | The API page says it uses HTTPS encryption, API-key authentication, IP allowlist controls, and data masking. |
| Support | GetApp reports 4.9 out of 5 for customer support and recurring praise for prompt, knowledgeable help through chat, calls, and screen sharing. | The API page advertises 24/7 technical support and integration assistance. |
Plans
AfterShip Tracking
- FreeFree
- FreeFree
- Essentials$29 a month
- Premium$59 a month
- EnterprisePriced on request
In their own words
AfterShip Tracking
AfterShip Tracking gives businesses tools to track orders and shipments, review delivery performance, and monitor exceptions and delivery metrics. The service connects to more than 2,000 carriers through one integration. Tracking updates are available through webhooks, with API updates described as arriving in around 60 minutes or less. Essentials includes email and SMS alerts for shipment milestones and estimated-delivery-date changes. All listed tiers provide a branded tracking page; Premium and Enterprise add custom layouts, styles, and domains, as well as AI-powered estimated delivery dates and product recommendations on tracking pages. Integrations include Shopify, Salesforce Commerce Cloud, Magento 2, Klaviyo, Gorgias, BigCommerce, eBay, Amazon Seller Central, NetSuite, and WooCommerce. The service is available on Android, iOS, and web, with an API platform option. Essentials costs $29 a month, and Premium costs $59 a month; both list 6,000 shipments per year. Enterprise pricing is custom and not listed.
Track123
Track123 provides shipment tracking and management for cross-border sellers through web and API products. Its API connects to more than 1,700 global carriers through one integration, returning real-time shipment statuses, sub-statuses and exception events; webhooks can send updates. Carrier information is organized into 8 core statuses and 28 sub-statuses. The platform also offers visual logistics dashboards and transit-time optimization analysis. Its Shopify app includes branded tracking pages, order-status management, post-purchase email marketing, reports and PayPal tracking synchronization. Track123 lists more than 25 integrations. For API security, it describes HTTPS encryption, API-key authentication, IP allowlists and data masking; it also states that it is ISO 27001 certified and advertises a 99.99% uptime SLA and 24/7 technical and integration support. The Free plan costs nothing and allows 50 shipments per month. The pricing note says paid plans start at $9/mo; a free trial is also listed.