AfterShip Tracking vs TrackMage
AfterShip Tracking
aftership.comTrackMage
trackmage.comSide by side
| Figure | AfterShip Tracking | TrackMage |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 0 |
| Spec score · Order Tracking Software | 9.4 (#2) | 7.1 (#24) |
| Analytics | Reporting covers shipment volume, processing and transit times, exceptions, on-time rates, tracking-page visits, click-through rates, and reviews. | TrackMage provides carrier performance scores and shipment analytics in a dashboard. |
| Integrations | Official integration listings include Shopify, Salesforce Commerce Cloud, Magento 2, BigCommerce, Amazon Seller Central, Klaviyo, Attentive, Gorgias, Yotpo, and ShipBob. | TrackMage describes one-click connections with more than 70 ecommerce platforms and apps, and names Shopify, WooCommerce, Zapier, and Integrately. |
| Notifications | The service supports automated customer communications when shipment statuses or estimated delivery dates change, including email and SMS. | TrackMage sends automated shipment status notifications and can provide localized updates. |
| Purpose | AfterShip Tracking provides proactive shipment tracking intended to reduce WISMO tickets and optimize delivery performance. | TrackMage provides ecommerce shipment tracking and branded post-purchase pages for customer delivery updates. |
| Support | GetApp reports 4.9 out of 5 for customer support and recurring praise for prompt, knowledgeable help through chat, calls, and screen sharing. | The site provides a help center and support contact at [email protected]. |
Plans
AfterShip Tracking
- FreeFree
- FreeFree
- Essentials$29 a month
- Premium$59 a month
- EnterprisePriced on request
In their own words
AfterShip Tracking
AfterShip Tracking gives businesses tools to track orders and shipments, review delivery performance, and monitor exceptions and delivery metrics. The service connects to more than 2,000 carriers through one integration. Tracking updates are available through webhooks, with API updates described as arriving in around 60 minutes or less. Essentials includes email and SMS alerts for shipment milestones and estimated-delivery-date changes. All listed tiers provide a branded tracking page; Premium and Enterprise add custom layouts, styles, and domains, as well as AI-powered estimated delivery dates and product recommendations on tracking pages. Integrations include Shopify, Salesforce Commerce Cloud, Magento 2, Klaviyo, Gorgias, BigCommerce, eBay, Amazon Seller Central, NetSuite, and WooCommerce. The service is available on Android, iOS, and web, with an API platform option. Essentials costs $29 a month, and Premium costs $59 a month; both list 6,000 shipments per year. Enterprise pricing is custom and not listed.
TrackMage
TrackMage is a web and API service for ecommerce shipment tracking and branded post-purchase updates. It tracks shipments across more than 1,620 carriers and groups them by location, carrier, order number, or customer. Brands can customize tracking pages with branding, product recommendations, customer reviews, delivery estimates, and a custom tracking domain. Automated email notifications keep customers informed about shipment status. A dashboard provides carrier performance scores and shipment analytics, while bulk tracking supports unlimited shipments as stated by the service. Integrations named by the product include Shopify, WooCommerce, Zapier, and Integrately, alongside more than 70 ecommerce platforms and apps. TrackMage also offers a tracking API and webhooks, multiple user accounts, permissions, and read-only access. It is aimed at ecommerce brands and logistics teams, including wholesalers handling bulk shipments. The service has a free plan and a 14-day trial without a credit card. Plans have monthly shipment and user limits; extra users cost $5 per user per month, and shipment overages cost $0.07 per 100 shipments.