Agent Voice Response vs MyOperator

Agent Voice Response is a self-hosted system that turns an Asterisk PBX into a real-time voice AI agent. Callers can interrupt while it speaks through voice-activity detection. Its composable microservices let operators swap automatic speech recognition, language-model, and text-to-speech engines. It supports Asterisk AudioSocket on Asterisk 18 and later, including named systems such as FreePBX, VitalPBX, Vicidial, Elastix, and custom dialplans. Listed integrations include OpenAI, Anthropic, Deepgram, ElevenLabs, Google, Ollama, Vosk, Kokoro, Ultravox, OpenRouter, CoquiTTS, and Silero. Noise cancellation and echo suppression are described before audio reaches the model. Local deployments can use Vosk or Silero, Ollama, and CoquiTTS or Kokoro, keeping caller audio on the network according to the maker. Docker microservices can scale horizontally behind a load balancer. AVR is free for personal and commercial use, with no license keys or per-minute charge. Setup requires Docker images, provider configuration, and an Asterisk dialplan extension.

MyOperator brings cloud calling, WhatsApp, and AI chat and voice bots into one customer communication platform. Its calling tools include IVR, virtual numbers, outbound dialers, call tracking, recordings, and smart routing. The WhatsApp suite uses the official WhatsApp Business API for automation, campaigns, broadcasts, shared inboxes, and handovers between agents. AI bots can provide first responses, qualify leads, and route conversations to people while retaining context. The service is available on Android, iOS, and the web, with API access, and listed integrations include Shopify, Zoho products, Freshdesk, LeadSquared, and others. MyOperator describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption, and says its information security management system is ISO/IEC 27001:2013 certified. There is no free plan, but a limited-feature sandbox trial is available. Sedan costs ₹5,000/mo (annual) and SUV costs ₹15,000/mo (annual); plans are billed yearly, GST applies, and Meta charges are additional.