| Price from | $15.17/mo | $3.25/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 6 |
| Spec score · Chatbot Builders | 8.4 (#69) | 9.1 (#8) |
| Analytics | The dashboard tracks resolution and handoff rates, customer feedback and questions the agent could not answer. | Dashboards track resolution rates, escalations, response times, conversation topics and lead attribution. |
| Human handoff | Yes | The helpdesk supports handing conversations to staff with conversation context available to the team. |
| Integrations | Named integrations include Shopify, WooCommerce, WordPress and custom API; the site also says workflows can connect through Zapier and its API. | Listed integrations include Shopify, WordPress, WhatsApp, Slack, Zendesk, HubSpot, Salesforce, Notion, Zapier, Discord, Intercom, Telegram, WooCommerce, Magento, BigCommerce, Webflow, Wix, Squarespace, Zoho, Pipedrive and Freshdesk. |
| Product | Agentency builds no-code AI chatbots trained on a business’s website, documents and FAQs, with source references behind replies. | Guzli provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. |
| Security | The maker says traffic is encrypted in transit, workspaces are isolated, accounts support two-factor authentication and scoped API keys, and customer data is not sold. | Guzli states it is GDPR compliant, independently audited for SOC 2 Type II, and built to handle protected health information under HIPAA. |
| Support | The website says its team usually replies to email questions within one business day. | Published plan details list priority email support on Hobby, priority support on Pro, and dedicated support for Enterprise. |
