Agentforce Contact Center vs Median
| Agentforce Contact Center | Median | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | Yes |
| Paid from | $50/mo | $25/mo |
| Open source | No | No |
| Platforms | Web, iOS, Android | api, self-hosted, Web |
| Free plan | No | Yes |
| Paid from | 50 /user/mo | 25 /user/mo |
| Screen sharing | Yes | Yes |
| Visual annotation | Yes | Yes |
| Video recording | Yes | No |
| Customer platforms | web_mobile | web_mobile |
| Co-browsing | — | Yes |
Both are listed in Best Video Customer Support Software. On Specifiction, Agentforce Contact Center scores higher on our published basis.