Agentforce Contact Center vs XMReality Remote Guidance
| Agentforce Contact Center | XMReality Remote Guidance | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | $50/mo | $35/mo |
| Open source | No | No |
| Platforms | Web, iOS, Android | Android, api, iOS, Linux, macOS, Web, Windows |
| Free plan | No | No |
| Paid from | 50 /user/mo | 35 /user/mo |
| Screen sharing | Yes | Yes |
| Visual annotation | Yes | Yes |
| Video recording | Yes | Yes |
| Customer platforms | web_mobile | web_mobile |
| Included agent seats | — | 5 agents |
Both are listed in Best Video Customer Support Software. On Specifiction, Agentforce Contact Center scores higher on our published basis.