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SPECIFICTION
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Agile CRM vs Capsule CRM

Agile CRM

agilecrm.com

Capsule CRM

capsulecrm.com

Side by side

FigureAgile CRMCapsule CRM
Price from$8.99/mo$11/mo
Free planYesYes
Free trialYesYes
Open source——
WebYesYes
iOSYesYes
AndroidYesYes
APIYesYes
Plans published127
Spec score · Customer Relationship Management - Small Business Software9.5 (#1)9.4 (#3)
Spec score · Small Business CRM9.5 (#1)9.3 (#4)
Spec score · CRM Software9.4 (#8)9.4 (#6)
Spec score · CRM for small business9.3 (#6)9.2 (#9)
API documentation depthThe API site says reference documentation covers CRM objects such as contacts, campaigns, deals and tasks, with README files and screenshots hosted on GitHub.Developer documentation covers parties, opportunities, projects, tasks, entries, attachments, filters, tracks, users, teams, tags, custom fields, pipelines, boards, stages and REST hooks.
Contact managementThe product provides 360-degree contact views with conversations, deals, tasks and web activity.The product stores customer relationship records, supports full-text search, custom fields, tags, imports and file attachments.
Email syncYesYes
Founded2013Capsule was launched in 2009; Zestia Limited was incorporated on 5 November 2007.
Free planYesYes
IntegrationsThe vendor highlights integrations with Twitter, Facebook, Google Apps, Twilio, RingCentral and LinkedIn; plans also list Google, Shopify and Stripe sync.The integration catalog lists services including Xero, QuickBooks, FreshBooks, Sage, FreeAgent, KashFlow, Mailchimp, Wufoo, Zendesk, Zapier, Google, Microsoft, Zoom and Slack.
Marketing automationMarketing workflows are built with a drag-and-drop designer supporting multi-step campaigns.Yes
Mobile appYesThe Android app supports offline access, contact activity, direct calls or email, maps, opportunities and follow-up tasks.
Praise: ease of useTrustRadius reviewers describe simple setup, easy navigation, quick team onboarding and useful lead scoring and reporting.G2 reviewers repeatedly describe Capsule as easy to learn, intuitive and simple for contact, task and opportunity management.
Rating on Apple App Store1.6 out of 5 from 33 ratings4.5 out of 5 from 44 ratings
Rating on G24.0 out of 5 from 368 reviews4.7 out of 5 from 524 reviews
Rating on GetApp4.1 out of 5 from 522 reviews4.5 out of 5 from 167 reviews
Rating on Trustpilot4.6 out of 5 from 1,775 reviews4.5 out of 5 from 68 reviews
Visual sales pipelineYesUsers can manage opportunities in a drag-and-drop visual pipeline, filter them and view forecasts and conversion metrics.

Plans

Agile CRM

  • FreeFree
  • Starter$8.99 a month
  • Regular$29.99 a month
  • Enterprise$47.99 a month
  • FreeFree
  • FREEFree
  • Starter$8.99 a month
  • STARTER$8.99 a month
  • Regular$29.99 a month
  • REGULAR$29.99 a month

Agile CRM pricing →

Capsule CRM

  • FreeFree
  • Starter$18 a month
  • Growth$36 a month
  • Advanced$54 a month
  • UltimatePrice not published
  • Marketing add-on$11 a month
  • UltimatePriced on request

Capsule CRM pricing →

In their own words

Agile CRM

Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.

Visit agilecrm.com

Capsule CRM

Capsule CRM has no write-up on Specifiction yet; its figures are above.

Visit capsulecrm.com