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Agile CRM

agilecrm.com

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What it is

Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.

Spec sheet

What it does
Agile CRM combines sales, marketing and customer-service automation in one cloud SaaS platform aimed at small and growing businesses.Read 14 Oct 2026 · agilecrm.com
Product
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform.Read 29 Sep 2026 · agilecrm.com
Intended users
The company describes Agile CRM as an integrated sales and marketing solution for small and medium-sized businesses.Read 29 Sep 2026 · agilecrm.com
Free plan
YesRead 20 Sep 2026 · agilecrm.com
Integrations
The vendor highlights integrations with Twitter, Facebook, Google Apps, Twilio, RingCentral and LinkedIn; plans also list Google, Shopify and Stripe sync.Read 14 Oct 2026 · agilecrm.com
Mobile apps
Agile CRM offers mobile apps for Android and iOS for tasks such as managing contacts, sending campaigns, and making calls.Read 29 Sep 2026 · agilecrm.com
Security
The pricing FAQ says customer data is stored in a separate database on Google Cloud and states a 99.5% uptime guarantee on paid plans.Read 29 Sep 2026 · agilecrm.com
Privacy
The privacy policy says customer and lead information is held confidential and describes SSL encryption during transmission; the policy is marked effective up to May 24, 2018.Read 29 Sep 2026 · agilecrm.com
Support
Support options include email support available 24/5, weekday phone support, scheduled calls, and weekly training workshops.Read 29 Sep 2026 · agilecrm.com
Founded
2013Read 28 Sep 2026 · agilecrm.com
API and SDKs
Developer resources list REST, JavaScript, PHP, Java, C#, Ruby, Node.js, Python and iOS SDKs plus landing-page, popup, widget, webhook and SSO APIs.Read 14 Oct 2026 · agilecrm.com
API documentation depth
The API site says reference documentation covers CRM objects such as contacts, campaigns, deals and tasks, with README files and screenshots hosted on GitHub.Read 14 Oct 2026 · agilecrm.com
Appointment scheduling
The calendar tools support online scheduling, invitations and automated follow-ups.Read 14 Oct 2026 · agilecrm.com
Company history
The company page says Agile CRM launched in 2013 and names Manohar Chapalamadugu as its founder and CEO.Read 29 Sep 2026 · agilecrm.com
Company identity
LinkedIn lists Agile CRM by Mantra as a privately held software-development company founded in 2013 with 51–200 employees and headquarters in Dallas, Texas.Read 14 Oct 2026 · linkedin.com
Contact management
The product provides 360-degree contact views with conversations, deals, tasks and web activity.Read 14 Oct 2026 · agilecrm.com
Customer service
Service functionality includes helpdesk ticketing, groups, labels, canned responses, views, activities and reports.Read 14 Oct 2026 · agilecrm.com
Customers and offices
The LinkedIn profile says Agile CRM serves more than 15,000 customers globally and maintains offices in India and the Philippines.Read 14 Oct 2026 · linkedin.com
Deal management
Users can configure deal tracks, stages and milestones and move opportunities through a visual pipeline.Read 14 Oct 2026 · agilecrm.com
Developer tools
Developer resources include REST and language APIs, webhooks, and single sign-on integration.Read 29 Sep 2026 · agilecrm.com
Email marketing
Email tools cover newsletters, personalization, A/B testing, automation, analytics and open tracking.Read 14 Oct 2026 · agilecrm.com
Email sync
YesRead 20 Sep 2026 · agilecrm.com
Gamification
Sales gamification uses competition and collaboration mechanics such as contests and leaderboards.Read 14 Oct 2026 · agilecrm.com
Google Play app
The Google Play listing describes AgileConnects CRM as a field-service app for technician assignments, task status and service details; it lists 100+ downloads and an update on 13 May 2026.Read 14 Oct 2026 · play.google.com
Hosting model
Agile CRM describes itself as a cloud-based SaaS service and provides browser access rather than a self-hosting package.Read 14 Oct 2026 · agilecrm.com
Lead scoring
Lead scoring automatically evaluates contacts from attributes and interactions and can issue real-time alerts.Read 14 Oct 2026 · agilecrm.com
Limit: email reliability
TrustRadius reviewers report severe email-delivery declines, prolonged outages and ineffective customer support.Read 14 Oct 2026 · trustradius.com
Limit: interface and learning curve
TechRadar reports a dated, sluggish, clunky interface, a variable learning curve and less polished experience than newer CRMs.Read 14 Oct 2026 · techradar.com
Limit: pricing and extra charges
GetApp reviewers report that advanced features and third-party integrations can require expensive upgrades, with complaints about hidden or unauthorized charges.Read 14 Oct 2026 · getapp.com
Limit: support
TechRadar says live support is limited and response times can vary, leaving users reliant on self-service resources.Read 14 Oct 2026 · techradar.com
Limits
The pricing grid limits API calls to 500, 5,000, 10,000, and 25,000 per day across the four plans.Read 29 Sep 2026 · agilecrm.com
Marketing automation
Marketing workflows are built with a drag-and-drop designer supporting multi-step campaigns.Read 14 Oct 2026 · agilecrm.com
Marketing features
Marketing features include campaign automation, email campaigns, email tracking, landing pages, web engagement, and mobile marketing.Read 29 Sep 2026 · agilecrm.com
Mobile app
YesRead 20 Sep 2026 · agilecrm.com
Praise: ease of use
TrustRadius reviewers describe simple setup, easy navigation, quick team onboarding and useful lead scoring and reporting.Read 14 Oct 2026 · trustradius.com
Praise: value and breadth
GetApp reviewers commonly praise the broad sales, marketing and contact-management feature set, automation, integrations and affordability for small businesses.Read 14 Oct 2026 · getapp.com
Product updates
The official homepage lists product updates including a 1 October 2020 announcement about the 500apps suite and earlier 2019 version updates.Read 14 Oct 2026 · agilecrm.com
Project management
Agile CRM includes drag-and-drop project and task management inside the CRM.Read 14 Oct 2026 · agilecrm.com
Public code repositories
The vendor's GitHub organization exposes public JavaScript, REST, PHP and Python API repositories.Read 14 Oct 2026 · github.com
Rating on Apple App Store
1.6 out of 5 from 33 ratingsRead 14 Oct 2026 · apps.apple.com
Rating on Capterra
4.1 out of 5 from 526 reviewsRead 14 Oct 2026 · capterra.com
Rating on G2
4.0 out of 5 from 368 reviewsRead 14 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.5 out of 5 from 4 reviewsRead 14 Oct 2026 · gartner.com
Rating on GetApp
4.1 out of 5 from 522 reviewsRead 14 Oct 2026 · getapp.com
Rating on Trustpilot
4.6 out of 5 from 1,775 reviewsRead 14 Oct 2026 · trustpilot.com
Sales features
Sales features include contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting.Read 29 Sep 2026 · agilecrm.com
Support and documentation
The product provides a knowledge base, setup guides, webinars, training workshops, case studies and email or phone support depending on plan.Read 14 Oct 2026 · agilecrm.com
Telephony
Telephony features include Twilio, RingCentral and SIP integrations, call recording, scripts and voicemail automation.Read 14 Oct 2026 · agilecrm.com
Visual sales pipeline
YesRead 20 Sep 2026 · agilecrm.com
Web engagement
Web engagement tools include popups, signup forms, coupons, surveys and exit-intent campaigns.Read 14 Oct 2026 · agilecrm.com

Plans and prices

Free Free Up to 10 users · 1,000 contacts and companies · Unlimited deals, tasks, and documents · Email tracking · Marketing automation · Helpdesk Read 20 Sep 2026 · agilecrm.com
Starter $8.99 a month 10,000 contacts and companies · Two-way email integration · Marketing automation · Three plugins/integrations · 5,000 API calls per day Read 20 Sep 2026 · agilecrm.com
Regular $29.99 a month 50,000 contacts and companies · Two-way telephony · Post-call automation · 50+ plugins/integrations · 10,000 API calls per day Read 20 Sep 2026 · agilecrm.com
Enterprise $47.99 a month Unlimited contacts and companies · Call recording · Automated voicemails · Unlimited campaign workflows · 25,000 API calls per day Read 20 Sep 2026 · agilecrm.com
Free Free 10 users · 1,000 contacts and companies · 1 campaign workflow · 1 automation rule · 1 plugin · 500 API calls/day Read 14 Oct 2026 · agilecrm.com
FREE Free 10 users · 1,000 contacts & companies · 1 campaign workflow · 500 API calls/day · 1 plugin Read 29 Sep 2026 · agilecrm.com
Starter $8.99 a month 10,000 contacts and companies · 10 campaign workflows · 10 automation rules · 3 plugins · 5,000 branded emails · 5,000 API calls/day Read 14 Oct 2026 · agilecrm.com
STARTER $8.99 a month as low as $8.99 10,000 contacts & companies · 5 campaign workflows · 5,000 API calls/day · 3 plugins Read 29 Sep 2026 · agilecrm.com
Regular $29.99 a month 50,000 contacts and companies · 10 campaign workflows · 10 automation rules · 50+ plugins/integrations · 10,000 API calls/day Read 14 Oct 2026 · agilecrm.com
REGULAR $29.99 a month as low as $29.99 50,000 contacts & companies · 10 campaign workflows · 10,000 API calls/day · 50+ plugins/integrations Read 29 Sep 2026 · agilecrm.com
Enterprise $47.99 a month Unlimited campaign workflows · 50 nodes per campaign · Unlimited automation rules · 50+ plugins/integrations · 25,000 API calls/day Read 14 Oct 2026 · agilecrm.com
ENTERPRISE $47.99 a month as low as $47.99 Unlimited contacts & companies · Unlimited campaign workflows · 25,000 API calls/day · 50+ plugins/integrations Read 29 Sep 2026 · agilecrm.com

Every Agile CRM plan and price →

Strong points and limits

Strong points

  • Free plan allows up to 10 users.
  • Free plan includes marketing automation and helpdesk.
  • Android and iOS apps are available.
  • Paid plans have a stated 99.5% uptime guarantee.

Limits

  • Free plan is limited to 1,000 contacts and companies.
  • Starter costs $8.99 a month.
  • API calls are capped by plan, from 500 to 25,000 daily.

Who it suits

Agile CRM suits small and medium-sized businesses seeking sales, marketing, and customer service tools in one platform. Its mobile apps support contact management, campaign sending, and calls.

Agile CRM in depth

Read the full write-up

Agile CRM brings sales, marketing and customer service into one platform. It suits small and medium-sized businesses that want connected customer workflows without starting with a paid plan. Its breadth is a strength, but contact and API limits—and the features reserved for higher tiers—make the plan choice important.

Overview

Agile CRM combines contact and deal management, marketing automation and helpdesk tools. That consolidation can suit a small team looking to manage sales activity, campaigns and customer support in one place; businesses needing room to grow should compare the plans’ contact, integration and API-call ceilings before committing.

The product launched in 2013. Paid plans carry a stated 99.5% uptime guarantee. Agile CRM describes customer and lead information as confidential and says transmission is protected by SSL, but its privacy policy is marked effective only up to May 24, 2018. That dated policy makes it prudent to confirm current privacy terms before entrusting it with sensitive records.

Key features

Sales: Contact and deal management, a visual pipeline, lead scoring, appointment scheduling, telephony and reporting cover core sales work. Email sync is supported, while two-way email integration is a Starter feature.

Marketing: Campaign automation, email campaigns and tracking, landing pages, web engagement and mobile marketing give teams several ways to reach and track customers within the CRM.

Customer service: Helpdesk ticketing includes groups, labels, canned responses, views, activities and reports. This makes the platform broader than a sales-only CRM, though the Free plan’s 1,000-contact ceiling may constrain a growing customer base.

Integrations and development: Integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout and LiveHelpNow. Developer resources include REST and language APIs, webhooks and single sign-on integration. Plan limits on API calls range from 500 to 25,000 per day, so integration-heavy workflows need particular scrutiny.

Mobile: Android and iOS apps support tasks such as managing contacts, sending campaigns and making calls, useful for teams that need CRM work away from a desktop.

Support: Support options include email support 24/5, weekday phone support, scheduled calls and weekly training workshops.

Pricing

Agile CRM is freemium, with a free plan and paid plans starting at $8.99 a month. The free tier allows up to 10 users and 1,000 contacts and companies, with unlimited deals, tasks and documents, plus email tracking, marketing automation and helpdesk. It is a meaningful starting point for a small team, but the contact cap can arrive before the team’s workflow needs do.

Free — free: Up to 10 users and 1,000 contacts and companies, unlimited deals, tasks and documents, email tracking, marketing automation and helpdesk. Its 500 API calls per day are the lowest plan allowance.

Starter — $8.99 a month: 10,000 contacts and companies, two-way email integration, marketing automation, three plugins or integrations and 5,000 API calls per day. This is the practical step up for teams that need more records and connected email, but the integration allowance remains narrow.

Regular — $29.99 a month: 50,000 contacts and companies, two-way telephony, post-call automation, 50+ plugins or integrations and 10,000 API calls per day. It fits teams whose calling and integration needs exceed Starter’s limits.

Enterprise — $47.99 a month: Unlimited contacts and companies, call recording, automated voicemails, unlimited campaign workflows and 25,000 API calls per day. It is the strongest fit for larger contact volumes and more advanced calling or campaign workflows.

Across the plans, the API-call ceilings rise from 500 to 5,000, 10,000 and 25,000 per day. Choose by expected contact volume and integration demand as well as headline features; the available plan terms do not establish a seat allowance beyond Free’s 10-user cap.

Platforms

Agile CRM supports web, Android and iOS, alongside an API and an extension. The mobile apps cover contact management, campaign sending and calls, while the API and extension provide additional ways to connect or access the service.

Who it's for

Agile CRM is best suited to small and medium-sized businesses that want sales, marketing automation and customer service in one system. The Free plan offers a way to start with up to 10 users, while Starter and higher tiers add capacity and capabilities for teams with larger databases or more demanding integrations. It is less compelling for a team that needs high API throughput or extensive integrations at the lowest paid price, or one that requires current privacy terms to be clearly established before adoption.

Pros and cons

Pro: Sales, marketing and helpdesk functions sit in one platform, reducing the need to coordinate these workflows across separate products.

Pro: The Free plan supports up to 10 users and includes marketing automation and helpdesk, making it more than a bare contact database for a small team.

Pro: Higher plans add substantial contact capacity, integrations and calling features, with Enterprise removing the contact cap.

Con: Free is capped at 1,000 contacts and 500 API calls per day, which may limit expansion or connected workflows.

Con: Starter includes only three plugins or integrations; broader integration access begins with Regular at $29.99 a month.

Con: The privacy policy is marked effective only up to May 24, 2018, a significant caveat for organizations assessing current data-handling commitments.

Alternatives

For a broader comparison, see CRM Software. If sales gamification is the priority, compare Sales Gamification Software; for voicemail-drop tools, browse Voicemail Drop Software.

Bitrix24 Sales Gamification is worth considering when a team wants a free CRM-oriented option for one or two users, with tasks, shared calendars, chat, video calls and 5 GB of storage; its platform coverage also includes desktop and self-hosted options. Choose RepCard instead when the need is specifically a representative-focused card and QR code, with a free tier that includes 30 smart notifications and up to three personal reviews and referrals. Gametize offers a free Basic plan for up to 10 players, making it a more focused alternative when a small player-based program is the requirement.

MakeTheBoard is a narrower alternative for teams organizing competitions on boards, with a free plan for two active boards and up to 15 participants per board. Outfield, Hoopla, Incenteev and SalesScreen are other sales gamification options to compare.

Verdict

Agile CRM is a good fit for a small or midsize business that wants sales, marketing and service workflows together, with a free tier to start and paid plans that add meaningful capacity. Its main reason to choose is that breadth; its main reason to look elsewhere is the sharp progression in contact, integration and API limits, compounded by a privacy policy whose stated effective date is old. Check the limits and current privacy terms against your needs before selecting a plan.

Verdict

Agile CRM covers sales, marketing, and service, with a free tier and paid plans that expand limits and capabilities. Check the per-plan contact and API limits before choosing a tier.

Where Specifiction places it

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