CloudTalk AI Voice Agent
- 1Runs onAndroid, API, iOS, Linux, Mac, Web, Windows
- 2Costsfree trial
Overview
CloudTalk AI Voice Agent combines business calling with AI agents for inbound and outbound calls, with the option to hand calls to a human agent. AI Receptionist can answer frequently asked questions, route callers, collect contact details, take messages, and block spam and robocalls. AI Specialist adds identity authentication, multi-step issue resolution, payment and invoice handling, calendar synchronization, rescheduling, and call analytics. The service lists support for more than 60 languages; AI Receptionist understands more than 70 languages and accents. It integrates with systems including Salesforce, Zendesk, HubSpot, Pipedrive, and Zoho CRM, and offers an API, webhooks, workflow automation, Zapier, and Make for custom connections. CloudTalk lists browser and desktop access, along with iOS and Android apps. Pricing includes AI Receptionist at 99.00 USD per month for 200 minutes and AI Specialist at 349.00 USD per month for 1,000 minutes; a 14-day trial is listed.
Who it is for
It suits small and mid-sized sales and support teams handling customer calls across languages. Teams needing call workflows, CRM connections, or a human handoff can consider the listed AI agent tiers.
What is good
- Inbound and outbound calling
- Human handoff from AI
- AI Receptionist supports over 70 languages and accents
- Integrations include Salesforce and HubSpot
- 24/7 chat and email support in all plans
What to know first
- AI Receptionist includes 200 minutes at 99.00 USD per month
- AI Specialist costs 349.00 USD per month
- API access starts on Essential and above
Verdict
The product pairs call handling with distinct receptionist and specialist capabilities, across desktop, web, and mobile. Check included minutes and plan scope against the workflows needed.
CloudTalk AI Voice Agent plans and pricing
All plansCompared on business phone systems
- Free plan
- Nocloudtalk.io
Facts
- What it does
- CloudTalk describes itself as an AI-powered business phone system and AI Voice Agent platform for small and mid-sized sales and support teams.cloudtalk.io · 30 Sept 2026
- Calling coverage
- The AI Voice Agent pricing page lists 24/7 inbound and outbound calling with human handoff from AI to an agent.cloudtalk.io · 30 Sept 2026
- Languages
- The pricing page states that the service supports more than 60 languages and that AI Receptionist understands 70+ languages and accents.cloudtalk.io · 30 Sept 2026
- Receptionist capabilities
- AI Receptionist answers FAQs, routes calls conversationally, collects contact data, takes messages, blocks spam and robocalls, and provides 24/7 inbound coverage.cloudtalk.io · 30 Sept 2026
- Specialist capabilities
- AI Specialist adds identity authentication, real-time workflows, multi-step issue resolution, payment and invoice handling, calendar synchronization, automated rescheduling, and live and post-call analytics.cloudtalk.io · 30 Sept 2026
- Integrations
- CloudTalk lists integrations including Salesforce, Zendesk, HubSpot, Pipedrive, Zoho CRM, Gong, Zapier, Freshdesk, Help Scout, and Intercom.cloudtalk.io · 30 Sept 2026
- Custom connectivity
- CloudTalk provides a public REST API, webhooks, workflow automation, Zapier, and Make for connecting custom or in-house CRMs; API access is available on Essential and above.help.cloudtalk.io · 30 Sept 2026
- Security and compliance
- CloudTalk states that it is SOC 2 Type 2 and ISO/IEC 27001 compliant and supports GDPR, CCPA, HIPAA, PCI-DSS, and the EU-US Data Privacy Framework.cloudtalk.io · 30 Sept 2026
- Encryption
- CloudTalk says its security measures include end-to-end call encryption, secure call recording, 256-bit encryption, and TLS/SSL API and application endpoints.cloudtalk.io · 30 Sept 2026
- Support
- CloudTalk pricing states that 24/7 chat and email support is included in all plans.cloudtalk.io · 30 Sept 2026
- Desktop and web access
- CloudTalk Phone is available through a browser and desktop apps for Mac, Windows, and Linux; Windows support is for Windows 10 and 11.help.cloudtalk.io · 30 Sept 2026
- Mobile access
- CloudTalk Go provides iOS and Android apps for calls, messages, contacts, and call history.help.cloudtalk.io · 30 Sept 2026
- Scale
- CloudTalk says it was founded in Bratislava in 2016 and is used by more than 5,500 businesses across over 100 countries.cloudtalk.io · 30 Sept 2026
Company
- Founded
- 2016cloudtalk.io · 28 Sept 2026
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Where it ranks on Specifiction
- Best Business Phone Systems in 2026#57 of 174
- Best Call Center Software in 2026#26 of 126
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Sources
- cloudtalk.io/our-story/· checked 30 Sept 2026
- cloudtalk.io/ai-voice-agent-pricing/· checked 30 Sept 2026
- cloudtalk.io/ai-voice-solutions/· checked 30 Sept 2026
- help.cloudtalk.io/en/articles/16012908-integrating-custom· checked 30 Sept 2026
- cloudtalk.io/security/· checked 30 Sept 2026
- cloudtalk.io/pricing/· checked 30 Sept 2026
- help.cloudtalk.io/en/articles/5349174-cloudtalk-introduct· checked 30 Sept 2026
- help.cloudtalk.io/en/articles/13741994-using-cloudtalk-go· checked 30 Sept 2026
- cloudtalk.io/ai-voice-agent/· checked 28 Sept 2026