CloudTalk AI Voice Agent vs JustCall Sales Dialer
CloudTalk AI Voice Agent
cloudtalk.ioJustCall Sales Dialer
justcall.ioSide by side
| Figure | CloudTalk AI Voice Agent | JustCall Sales Dialer |
|---|---|---|
| Price from | — | $29/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 8 | 8 |
| Spec score · Call Management system | 9.2 (#1) | 9.0 (#3) |
| Spec score · Telephony Software | 9.3 (#1) | 9.1 (#2) |
| Spec score · Voip Software | 9.2 (#1) | 8.9 (#4) |
| Spec score · Google Workspace Communication Tools | 9.2 (#1) | 8.9 (#4) |
| Spec score · Voicemail Drop Software | 9.2 (#2) | 9.0 (#4) |
| Spec score · Cloud Communication Platform | 9.1 (#2) | 8.9 (#6) |
| Spec score · Business Phone Systems | 8.5 (#45) | 8.7 (#29) |
| Founded | 2016 | 2016 |
| Free plan | No | No |
| Rating on G2 | 4.4 out of 5 from 1,939 reviews | 4.3 out of 5 from 2,395 reviews. |
| Rating on Gartner Peer Insights | 4.6 out of 5 from 75 reviews | 3.8 out of 5 from 12 reviews. |
| Rating on GetApp | 4.4 out of 5 from 271 reviews | 4.1 out of 5 from 225 reviews. |
| Rating on Google Play | 3.7 out of 5 from 204 reviews for CloudTalk Go | 3.2 out of 5 from 3.18K reviews for JustCall Cloud Phone System. |
| Rating on Trustpilot | 4.2 out of 5 from 867 reviews | 3.8 out of 5 from 736 reviews. |
| Rating on TrustRadius | 7.5 out of 10 from 69 reviews and ratings | 4 out of 10 from 22 ratings. |
| Security certifications | The Trust Center lists ISO 27001:2022, SOC 2 Type II, HIPAA, GDPR, CCPA, PCI, CSA and EU-US/UK-US data-privacy badges. | JustCall states that it has ISO 27001:2022, SOC 2 Type II, PCI DSS v4.0, HIPAA controls, GDPR support and CSA STAR Level 1. |
| Security controls | CloudTalk says it performs annual penetration testing, maintains disaster recovery, supports DPA agreements, deletes customer data on request and publishes subprocessors. | The security page describes TLS/SSL, AES-256 encryption, daily backups, annual third-party penetration tests, AWS/GCP hosting, SSO and two-factor authentication. |
| Support | CloudTalk pricing states that 24/7 chat and email support is included in all plans. | The help center says users can contact support through the in-app chat or at [email protected]. |
| What it does | CloudTalk combines a cloud business phone system with autonomous AI voice agents for inbound and outbound calls. | JustCall Sales Dialer automates outbound calling campaigns, contact uploads, follow-ups and call outcome handling for sales teams. |
Plans
CloudTalk AI Voice Agent
- AI Specialist$349 a month
- Custom€0.15 a month
- Starter$25 a month
- AI Receptionist (US pricing stated on page)$99 a month
- AI Voice Agents add-on$99 a month
- AI Specialist$349 a month
- AI Specialist (US pricing stated on page)$349 a month
- AI ReceptionistPrice not published
JustCall Sales Dialer
- Team$29 a month
- Pro$49 a month
- Pro Plus$89 a month
- Team$39 a month
- Pro$69 a month
- Pro Plus$109 a month
- BusinessPriced on request
- SalesProPriced on request
In their own words
CloudTalk AI Voice Agent
CloudTalk AI Voice Agent combines business calling with AI agents for inbound and outbound calls, with the option to hand calls to a human agent. AI Receptionist can answer frequently asked questions, route callers, collect contact details, take messages, and block spam and robocalls. AI Specialist adds identity authentication, multi-step issue resolution, payment and invoice handling, calendar synchronization, rescheduling, and call analytics. The service lists support for more than 60 languages; AI Receptionist understands more than 70 languages and accents. It integrates with systems including Salesforce, Zendesk, HubSpot, Pipedrive, and Zoho CRM, and offers an API, webhooks, workflow automation, Zapier, and Make for custom connections. CloudTalk lists browser and desktop access, along with iOS and Android apps. Pricing includes AI Receptionist at $99 a month for 200 minutes and AI Specialist at $349 a month for 1,000 minutes; a 14-day trial is listed.
JustCall Sales Dialer
JustCall Sales Dialer has no write-up on Specifiction yet; its figures are above.