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SPECIFICTION
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Callision

callision.com

From $19.99/mo Free plan Web
Visit callision.com
Spec score 8.7 #5 of 30 in Call Management system

Spec sheet

Product
Callision is a browser-based cloud contact center and business phone system for sales and customer service teams.Read 11 Oct 2026 · callision.com
Audience
The maker describes Callision as serving startups, medium-sized businesses, and enterprise sales and customer service operations.Read 11 Oct 2026 · callision.com
Free plan
YesRead 23 Sep 2026 · callision.com
Support
Callision offers a 30-minute, no-commitment review of a customer’s telephony needs and its capabilities.Read 11 Oct 2026 · callision.com
Headquarters
11 Broadway, Suite 1300, New York, NY 10004, United StatesRead 19 Oct 2026 · callision.com
AI quality assurance
Magic QA is described as a beta AI tool that analyzes conversation tone and satisfaction, flags problematic interactions, and notifies teams by email.Read 11 Oct 2026 · callision.com
Analytics
Call reports can be filtered by users, queues, and groups, played back, reviewed for expenses, and exported to Excel.Read 11 Oct 2026 · callision.com
Calling and messaging
The product includes browser-based calling, internal chat, file sharing, call forwarding, and voicemail to email.Read 11 Oct 2026 · callision.com
Company reach
The About page says Callision has over 700 customers in more than 80 countries.Read 11 Oct 2026 · callision.com
CRM integrations
The product lists Salesforce, Zendesk, and amoCRM integrations for click-to-call, incoming contact pop-ups, caller ID changes, and logging interactions and recordings.Read 11 Oct 2026 · callision.com
Data control
The homepage says Callision offers an option for organizations that need to store data locally; it does not specify the deployment details there.Read 11 Oct 2026 · callision.com
Digital channel scope
voice_plus_digitalRead 23 Sep 2026 · callision.com
Dynamic CallerID
Dynamic CallerID can match the outbound caller ID to the recipient’s region, such as using a matching area-code prefix.Read 11 Oct 2026 · callision.com
Inbound calling
YesRead 23 Sep 2026 · callision.com
IVR builder
YesRead 23 Sep 2026 · callision.com
Monitoring
Managers can monitor calls in real time, screen or barge into calls, whisper to employees, and view queue activity and abandoned-call notifications.Read 11 Oct 2026 · callision.com
Outbound dialer
YesRead 23 Sep 2026 · callision.com
Routing
It supports schedule-based routing, IVR menus, ring-all and round-robin distribution, skill-based routing, and CRM-based routing scenarios.Read 11 Oct 2026 · callision.com
Security and access
The maker says the service is securely accessible through a modern web browser from permitted locations and requires no hardware or software installation.Read 11 Oct 2026 · callision.com
Telephony integrations
Callision lists Twilio, Plivo, and SIP trunk integrations, allowing customers to use their existing telephony carrier.Read 11 Oct 2026 · callision.com

Plans and prices

Free Free 5 GB file storage · Reports stored for one week · 1 call queue · 1 IVR · 1 conference room · Up to 5 users Read 23 Sep 2026 · callision.com
Callision Plus $19.99 a month $19.99/user/month Unlimited users · 20GB file storage · Reports stored for one month · Three call queues · Three IVRs · Three conference rooms · Listed carriers free; unlisted carriers up to 5,000 minutes/month free, then $0.005/minute Read 11 Oct 2026 · callision.com
FREE Free $0.00/month Up to 5 users · 5GB file storage · Reports stored for one week · One call queue · One IVR · One conference room · Bring your own carrier free Read 11 Oct 2026 · callision.com
ENTERPRISE $29.99 a month $29.99/user/month Unlimited users · 50GB file storage · Reports stored for six months · Unlimited call queues, IVRs, and conference rooms · Listed carriers free; unlisted carriers up to 10,000 minutes/month free, then $0.003/minute Read 11 Oct 2026 · callision.com

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