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Ring.io

ring.io

From $90/mo Free plan WebWindowsmacOSiOSAndroidAPI
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Spec score 8.8 #8 of 70 in Sales Engagement Software

What it is

Ring.io is a sales engagement platform for outbound teams, organizing calls, email and SMS into CRM-based sequences. It lists Salesforce, HubSpot, Zoho CRM and Pipedrive as supported CRMs, and offers web, desktop, mobile, API and extension platforms. Solo users can use a free account with 400 minutes, 400 SMS and 400 emails per month. Team plans list features such as power dialing, voicemail drop, call recording, multichannel sequences, live stats and CRM and email integrations. Growth adds an AI Parallel Dialer; Enterprise lists advanced reporting and inbound call center queues. Listed usage charges are 2c per minute for calls, 2c per SMS, 4c per MMS and 1c per email. Teams considering a team plan can use a 21-day trial. Ring.io says it serves companies based in the USA and Canada, and its Web Phone requires Windows or macOS, Google Chrome and non-cellular broadband. It does not support bulk or mass text messaging.

Spec sheet

What it does
Ring.io is a CRM-centered sales-engagement platform combining phone, email, SMS and video outreach with sequences and analytics.Read 14 Oct 2026 · ring.io
Product
Ring.io is a sales engagement platform for outbound teams that runs calls, email, and SMS as steps in sequences from inside a CRM.Read 29 Sep 2026 · ring.io
Free plan
YesRead 23 Sep 2026 · ring.io
Trial
Ring.io offers a 21-day trial for teams considering a team plan.Read 29 Sep 2026 · ring.io
Paid from
90Read 23 Sep 2026 · ring.io
API
Ring.io publishes a REST API using JSON over HTTP with GET, POST, PUT and DELETE operations for contacts, notes, calls and users.Read 14 Oct 2026 · dev.ring.io
Mobile apps
Ring.io says it provides iOS and Android apps for business calls, CRM access, and call logging.Read 29 Sep 2026 · ring.io
Security
Ring.io says data at rest and in motion is encrypted and that it uses AWS and Twilio to host production infrastructure.Read 29 Sep 2026 · ring.io
Support
The support team is available Monday through Friday from 9am to 6pm EST, with email and chat support listed on the FAQ page.Read 29 Sep 2026 · ring.io
Headquarters
Arlington, Virginia, United StatesRead 28 Sep 2026 · ring.io
Founded
2009Read 28 Sep 2026 · ring.io
AI parallel dialing
Growth and Enterprise plans can call multiple contacts at once and use an AI agent to qualify answered calls before handing them to a representative.Read 14 Oct 2026 · ring.io
Analytics
The pricing page lists Simple Productivity Reports for Startup, Advanced Productivity Reports for Growth, and Enterprise Analytics for Enterprise.Read 29 Sep 2026 · ring.io
Android requirement
The Ring.io Android beta documentation says Android OS 13 or later is required.Read 14 Oct 2026 · help.ringio.com
API authentication
API access uses an account security token sent through Basic HTTP authentication.Read 14 Oct 2026 · dev.ring.io
API documentation depth
The developer site documents contacts, groups, rings, SMS, accounts, users, webhooks, plugin creation, plugin security and a reference implementation.Read 14 Oct 2026 · dev.ring.io
API extensibility
Developers can publish integrations as plugins in the Ring.io CRM Marketplace, with administrator authorization required for other accounts' data.Read 14 Oct 2026 · dev.ring.io
App-store limitation
An App Store reviewer says the iPhone app is limited, while another reports poor customer-service response when trying to get information.Read 14 Oct 2026 · apps.apple.com
Availability
Ring.io is offered to companies based in the USA and Canada, and says it does not currently serve customers based outside those countries.Read 29 Sep 2026 · ring.io
Business continuity
Ring.io says its business-continuity plan and related procedures are updated, executed and tested at least annually.Read 14 Oct 2026 · ring.io
Communications
The pricing page lists calling credits at 2c per minute, SMS at 2c per SMS, MMS at 4c per MMS, and email at 1c per email.Read 29 Sep 2026 · ring.io
Company founding
LinkedIn lists Ring.io as founded in 2009, while the company About page says it launched in 2010.Read 14 Oct 2026 · linkedin.com
Company funding
Crunchbase lists Ring.io as a private seed company with three funding rounds and investors including Virginia Venture Partners and Dingman Center for Entrepreneurship.Read 14 Oct 2026 · crunchbase.com
Company headquarters and size
LinkedIn lists headquarters in Reston, Virginia and company size of 11–50 employees.Read 14 Oct 2026 · linkedin.com
Company history
Ring.io says it was founded in 2009 and launched its first commercial offering in 2010.Read 29 Sep 2026 · ring.io
Company legal name
The EULA identifies the maker as Ringobon, LLC doing business as Ringio/Ring.io.Read 14 Oct 2026 · ring.io
CRM integrations
The product lists Salesforce, HubSpot, Zoho CRM, Zendesk and Pipedrive integrations, with Gmail and Outlook also cited for sequence synchronization.Read 14 Oct 2026 · ring.io
Dialing
The Growth plan adds an AI Parallel Dialer, and the pricing page lists it as a Growth and Enterprise feature.Read 29 Sep 2026 · ring.io
Founders
Ring.io's About page identifies Sam Aparicio and Ashish Soni as co-founders; Crunchbase also lists Michael Zirngibl among the founders.Read 14 Oct 2026 · ring.io
Free usage
The free solo account includes 400 minutes, 400 SMS, and 400 emails per month.Read 29 Sep 2026 · ring.io
GetApp value and support scores
GetApp reports 3.9/5 for value for money, 4.3/5 for ease of use, 4.1/5 for features and 4.5/5 for customer support.Read 14 Oct 2026 · getapp.com
iOS requirement
The App Store listing requires iOS 15 or later and lists macOS 12 or later on Apple-silicon Macs as compatible.Read 14 Oct 2026 · apps.apple.com
Licence
Ring.io's EULA calls the software proprietary, grants a nonexclusive nontransferable object-code licence and forbids reverse engineering or redistribution.Read 14 Oct 2026 · ring.io
Limit: missing or tiered features
G2 review tags include missing features, and one reviewer says SMS is unavailable in basic features.Read 14 Oct 2026 · g2.com
Limit: reliability glitches
G2 reviewers report occasional app, calling, texting and software glitches.Read 14 Oct 2026 · g2.com
Limit: Trustpilot complaints
Both Trustpilot reviews are one-star complaints alleging unresponsive support, policy changes requiring annual prepayment, software glitches and a voicemail-drop problem.Read 14 Oct 2026 · trustpilot.com
Mobile capabilities
The iOS app supports CRM-initiated dialing, voicemail drops, notes, dispositions, transfers, caller-ID selection and call history.Read 14 Oct 2026 · apps.apple.com
Multichannel sequences
Sequences can combine calls, email, SMS and video, with data-driven branching available on Growth.Read 14 Oct 2026 · ring.io
Platform requirements
The Web Phone requires a Windows or macOS computer running Google Chrome and a non-cellular broadband internet connection.Read 29 Sep 2026 · ring.io
Power dialing
Its Power Dialer offers several dialing paces, logs calls automatically and works from CRM lists.Read 14 Oct 2026 · ring.io
Praise: ease and support
G2's review summary says users repeatedly praise ease of use, customer support, CRM integration and faster dialing.Read 14 Oct 2026 · g2.com
Rating on Apple App Store
4.3 out of 5 from 6 ratingsRead 14 Oct 2026 · apps.apple.com
Rating on G2
4.5 out of 5 from 62 reviewsRead 14 Oct 2026 · g2.com
Rating on GetApp
4.1 out of 5 from 19 reviewsRead 14 Oct 2026 · getapp.com
Rating on Trustpilot
2.9 out of 5 from 2 reviewsRead 14 Oct 2026 · trustpilot.com
Sales analytics
Analytics track touches, connect rates, meetings, talk time, message performance, transcripts and summaries on Growth.Read 14 Oct 2026 · ring.io
Security controls
The security page states that data at rest and in transit is encrypted, SIEM monitoring is used, and containerized infrastructure is governed by security policies.Read 14 Oct 2026 · ring.io
Security hosting
Ring.io says its production infrastructure relies on Amazon Web Services and Twilio.Read 14 Oct 2026 · ring.io
Self-hosting
The EULA describes Ring.io as licensed software for Ring.io services and provides no self-hosting rights.Read 14 Oct 2026 · ring.io
Usage limit
Ring.io does not support bulk or mass text messaging.Read 29 Sep 2026 · ring.io
Voicemail drop
The dialer can detect voicemail, select a prerecorded message and leave it automatically or manually.Read 14 Oct 2026 · ring.io

Plans and prices

Startup $120 a month Billed monthly. Annual commitment. Min: 2 users · Power Dialer · Voicemail Drop · SMS + MMS · Call Recording · Multichannel Sequences · Live Stats · Live Monitor · CRM + Email Integrations Read 29 Sep 2026 · ring.io
Growth $155 a month Billed monthly. Annual commitment. Min: 3 users · Startup Plan features + AI Parallel Dialer · RingLocal · Caller ID Spam Monitoring & Remediation · AI Call Summaries & Transcription · AI Stats Assistant · Apollo.io + ZoomInfo Integration Read 29 Sep 2026 · ring.io
Enterprise $300 a month Billed monthly. Annual commitment. Min: 25 users · Startup + Growth Plan features · SuperPremium RingLocal · InstaCall · Custom Routing · Inbound Call Center Queues · Advanced Reporting · Advanced Customization · VIP Support Read 29 Sep 2026 · ring.io
Free Plan Free Solo reps · 400 minutes, 400 SMS, and 400 emails per month Read 29 Sep 2026 · ring.io
Free Solo Free 1 user · 400 minutes/month · 400 SMS/month · 400 emails/month Read 14 Oct 2026 · ring.io
Startup (annual) $90 a month Billed annually Minimum 2 users · Power Dialer · Voicemail Drop · SMS + MMS · Call Recording · Multichannel Sequences · Live Stats · Live Monitor · CRM and email integrations Read 14 Oct 2026 · ring.io
Growth (annual) $120 a month Billed annually Minimum 3 users · Startup features · AI Parallel Dialer · RingLocal · Spam monitoring/remediation · AI call summaries/transcription · AI Stats Assistant · Apollo.io and ZoomInfo integration Read 14 Oct 2026 · ring.io
Startup (monthly) $120 a month Billed monthly; annual commitment Minimum 2 users · Power Dialer · Voicemail Drop · SMS + MMS · Call Recording · Multichannel Sequences · Live Stats · Live Monitor · CRM and email integrations Read 14 Oct 2026 · ring.io
Growth (monthly) $155 a month Billed monthly; annual commitment Minimum 3 users · Startup features · AI Parallel Dialer · RingLocal · Spam monitoring/remediation · AI call summaries/transcription · AI Stats Assistant · Apollo.io and ZoomInfo integration Read 14 Oct 2026 · ring.io
Enterprise (annual) $250 a month Billed annually Minimum 25 users · Startup and Growth features · SuperPremium RingLocal · InstaCall · Custom Routing · Inbound Call Center Queues · Advanced Reporting · Advanced Customization · VIP Support Read 14 Oct 2026 · ring.io
Enterprise (monthly) $300 a month Billed monthly; annual commitment Minimum 25 users · Startup and Growth features · SuperPremium RingLocal · InstaCall · Custom Routing · Inbound Call Center Queues · Advanced Reporting · Advanced Customization · VIP Support Read 14 Oct 2026 · ring.io
Startup $1,080 a year $1,080.00 per year (= $90.00/month, billed annually) Min: 2 users · Power Dialer · Voicemail Drop · SMS + MMS · Call Recording · Multichannel Sequences · Live Stats · Live Monitor · CRM + Email Integrations Read 29 Sep 2026 · ring.io

Every Ring.io plan and price →

Strong points and limits

Strong points

  • Sequences combine calls, email and SMS
  • Supports four listed CRMs
  • Free solo account includes monthly usage
  • iOS and Android apps are available

Limits

  • Does not support bulk or mass texting
  • Serves companies in the USA and Canada
  • Web Phone requires Chrome and broadband

Who it suits

Ring.io suits outbound sales teams using one of its listed CRMs to coordinate calls, email and SMS. Its country availability and Web Phone requirements matter to teams evaluating access.

Ring.io in depth

Read the full write-up

Ring.io is a sales engagement platform for outbound teams that want calls and follow-up coordinated from a CRM. It is best suited to established sales groups using a supported CRM and working in the United States or Canada. The free solo account is a useful way to start, but team plans have seat minimums and communication charges sit on top of subscription prices.

Overview

Sequences can combine calls, email, and social steps, with native calling, task automation, and CRM synchronization. Ring.io supports Salesforce, HubSpot, Zoho CRM, and Pipedrive, making it a focused companion to those systems rather than a replacement for a CRM.

That focus comes with meaningful boundaries: Ring.io serves companies based in the US and Canada, and it does not support bulk or mass text messaging. Teams outside those countries or whose outreach depends on mass texting should look elsewhere.

Key features

Sequences and dialing

Startup includes a Power Dialer, voicemail drop, SMS and MMS, call recording, multichannel sequences, live stats, and live monitoring. This is a substantial outbound toolkit for a small sales team, but the plan's two-user minimum means a solo rep must use the free account or pay for a seat they may not need.

Growth adds an AI Parallel Dialer, RingLocal, caller ID spam monitoring and remediation, AI call summaries and transcription, an AI stats assistant, and Apollo.io and ZoomInfo integrations. These are aimed at teams that need more dialing capacity and call analysis; whether they justify the higher per-user price depends on how heavily those functions figure in the sales process.

Enterprise adds SuperPremium RingLocal, InstaCall, custom routing, inbound call center queues, advanced reporting and customization, and VIP support. Its 25-user minimum makes it a poor fit for smaller teams, even if they want individual Enterprise features.

Reporting and usage

Reporting advances from Simple Productivity Reports on Startup to Advanced Productivity Reports on Growth and Enterprise Analytics on Enterprise. Calling, SMS, MMS, and email carry separate usage charges: 2c per minute, 2c per SMS, 4c per MMS, and 1c per email. Those rates make total cost dependent on activity, so subscription price alone is not a complete budget.

The free solo account includes 400 minutes, 400 SMS, and 400 emails per month. It offers a way to evaluate the core service within clear monthly caps, but it is not a team tier. A 21-day trial is available to teams considering a plan.

Pricing

Paid plans are priced per user per month and require annual commitment, despite the monthly billing presentation. Startup costs $120 a month, with a minimum of 2 users; it suits small teams that need core dialing and sequence features. Growth costs $155 a month, with a minimum of 3 users; it is the step up for teams that will use parallel dialing and its AI call and reporting tools. Enterprise costs $300 a month, with a minimum of 25 users; its queues, routing, customization, and VIP support target larger operations.

The Free Plan costs nothing for solo reps and includes the monthly allowances above. It avoids a subscription but has no team seats. For paid plans, annual commitment and usage-based communication charges are the key terms to weigh alongside the seat minimums.

Platforms

Ring.io supports Android, iOS, macOS, Windows, web, API, and extension platforms. Its mobile apps support business calls, CRM access, and call logging. The Web Phone requires a Windows or macOS computer running Google Chrome and a non-cellular broadband connection, which limits how flexibly teams can use browser-based calling.

Ring.io says it encrypts data at rest and in motion and uses AWS and Twilio for production infrastructure. Support is available by email and chat Monday through Friday, 9am to 6pm EST.

Who it's for

Ring.io makes the most sense for outbound teams already working in Salesforce, HubSpot, Zoho CRM, or Pipedrive that want calling and follow-up steps in one sequence workflow. The free account fits an individual rep testing a capped solo setup; paid plans are aimed at teams able to meet the minimum seats and annual commitment.

It is less suitable for businesses outside the US and Canada, solo users who need more than the free allowances, and teams looking for mass texting. The Chrome and broadband requirements also matter for users who cannot rely on the specified desktop calling setup.

Pros and cons

Pros: Calls, email, and social steps can sit in CRM-based sequences, with native calling, automation, and synchronization across four named CRMs.

Pros: The free solo tier has concrete monthly allowances, and team buyers can try a plan for 21 days.

Cons: Paid plans require annual commitment and start at two users, while Enterprise requires 25; small teams can face a poor fit between solo and team options.

Cons: Per-message and per-minute charges can raise costs beyond the subscription, and bulk or mass texting is unsupported.

Cons: Service is limited to US- and Canada-based companies, and Web Phone use depends on Chrome, a Windows or macOS computer, and non-cellular broadband.

Alternatives

For a sales engagement shortlist, compare Sales Engagement Software; for a narrower focus on voicemail drops, see Voicemail Drop Software. Teams prioritizing phone-system options over sequenced outbound engagement can browse Business Phone Systems.

Zoho CRM is a reasonable alternative for teams seeking a freemium CRM itself, including a free plan for three users, rather than a sales-engagement layer. Mixmax may suit teams centered on email sequences: its free tier includes 20 tracked emails per month and up to 50 sequence recipients per month. Yesware is another email-oriented option, with free basic open and attachment tracking and 10 campaign recipients per month.

Apollo is worth comparing for teams interested in a free prospecting-oriented tier, which includes 900 credits per seat per year granted monthly and two sequences. Outplay offers a free-forever one-user tier with two mailboxes and up to 2,000 active prospects per month, making it a possible fit for a solo email-outreach workflow. Salesforce Sales Cloud is the alternative to consider when the priority is a CRM suite, with a free suite for 10GB per organization.

FunnelFLARE may be preferable for buyers seeking a lower-priced annual option with US and Canadian outbound calling at 2 cents per minute, though other call usage fees apply and emails are limited to 500 per user. Growbots is an alternative for teams focused on email outreach and prospecting, with a free tier offering 20 email accounts, three sequences, and up to 20 emails per inbox per day.

Verdict

Choose Ring.io if your outbound team needs CRM-linked calling and follow-up sequences and can work within its supported-country, browser, and annual-plan conditions. The free solo allowances lower the barrier to trying it, while the paid plans offer a clear progression in dialing, reporting, and call-handling features. Look elsewhere if you need mass texting, operate outside the US or Canada, or cannot justify the seat minimums and usage charges.

Verdict

Ring.io brings outbound channels into CRM-based sequences and offers a free solo option. Teams should account for usage charges, supported-country limits and the Web Phone requirements.

Where Specifiction places it

Alternatives to Ring.ioAll alternatives →