Mixmax
mixmax.com
What it is
Mixmax is a sales engagement platform for revenue teams using Gmail or Outlook. It runs as a Chrome extension for Gmail, an Outlook add-in, and a web dashboard for sequences, reports, and workspace settings. Multi-stage sequences can send follow-up emails, create tasks, and schedule calls using merge variables and CSV uploads. Real-time email open and click tracking comes with desktop notifications, while scheduling links let recipients choose a time and add the meeting to both calendars. Rules can create Salesforce tasks after emails are opened or add recipients to sequences when deal stages change. Mixmax also syncs email, meeting, and sequence activity to Salesforce or HubSpot, and lists more than 40 native integrations included on every plan. The Free plan allows 20 tracked emails and up to 50 sequence recipients per month. Paid plans start at $29/user/mo billed annually; a 14-day trial is available. Mixmax requires Chrome for its extension and may limit one user's sending to 1,000 emails per day.
Spec sheet
- What it does
- Mixmax runs sales outreach inside Gmail by sending personalized follow-ups, tracking engagement, managing reminders and booking meetings.Read 15 Oct 2026 · mixmax.com
- Product
- Mixmax is a sales engagement platform for revenue teams that works inside Gmail and Outlook.Read 1 Oct 2026 · success.mixmax.com
- Integrations
- Mixmax advertises more than 40 native integrations, including Salesforce, HubSpot, Slack, Google Calendar, LinkedIn, Zoom and Zapier.Read 15 Oct 2026 · mixmax.com
- Security
- Mixmax states that it is SOC 2 Type II certified, HIPAA compliant, GDPR and CPRA compliant, and audited by Google.Read 1 Oct 2026 · mixmax.com
- Support
- Mixmax provides a Help Center, support messenger, email support, and an AI assistant named Maxine available 24/7 in the web app.Read 1 Oct 2026 · success.mixmax.com
- Headquarters
- San Francisco, California, United StatesRead 23 Sep 2026 · mixmax.com
- Founded
- 2015Read 23 Sep 2026 · mixmax.com
- AI features
- The product lists AI Compose, Smart Send, Signals, inbox categorization and AI meeting notes.Read 15 Oct 2026 · mixmax.com
- API capabilities
- The REST API can list and search sequences, manage recipients, cancel sequences and manage templates, rules and messages.Read 15 Oct 2026 · success.mixmax.com
- API limitation
- The API cannot create sequences and is limited to 120 requests per minute per user and IP address.Read 15 Oct 2026 · success.mixmax.com
- Automated outreach
- Sequences can combine emails, calls, tasks and LinkedIn steps until a recipient replies.Read 15 Oct 2026 · mixmax.com
- Browser support
- Google Chrome is the only officially supported browser; Firefox is unsupported and other Chromium browsers are not guaranteed.Read 15 Oct 2026 · success.mixmax.com
- Chrome listing reach
- The Chrome extension listing reports 70,000 users and a September 14, 2025 update.Read 15 Oct 2026 · chromewebstore.google.com
- Company founding and headquarters
- Crunchbase says Mixmax launched on June 1, 2014, in San Francisco, California.Read 15 Oct 2026 · crunchbase.com
- Company legal name
- Crunchbase lists the legal name as Mixmax, Inc., an active for-profit company.Read 15 Oct 2026 · crunchbase.com
- Company size
- Crunchbase places Mixmax in the 101–250 employee range and identifies it as a private Series A company.Read 15 Oct 2026 · crunchbase.com
- Compatibility limits
- Mixmax supports Gmail and Outlook, requires Google Chrome for the extension, and does not support Apple Mail, Yahoo, or other email providers.Read 1 Oct 2026 · success.mixmax.com
- CRM sync
- The service automatically logs sends and replies to connected CRMs.Read 15 Oct 2026 · mixmax.com
- Developer SDKs
- Developer documentation covers REST endpoints, slash commands, enhancements, a Sidebar SDK and a Widget SDK with npm package @mixmaxhq/sdk.Read 15 Oct 2026 · developer.mixmax.com
- Email tracking
- Paid plans track opens, clicks and replies without a stated limit.Read 15 Oct 2026 · mixmax.com
- Email-provider limits
- Mixmax supports Gmail and Outlook but not Apple Mail or Yahoo, and may cap a user's sending at 1,000 emails per day.Read 15 Oct 2026 · success.mixmax.com
- Encryption
- The company says data uses TLS in transit and AES-256 at rest, with AWS hosting, MongoDB security controls and a vulnerability reporting program.Read 15 Oct 2026 · mixmax.com
- Independent mobility limit
- Product Owl reports that Mixmax has no native iOS or Android application and is primarily delivered through its Chrome extension and web dashboard.Read 15 Oct 2026 · productowl.io
- Interfaces
- Mixmax runs as a Chrome extension for Gmail, an Outlook add-in, and a web dashboard for sequences, reports, and workspace settings.Read 1 Oct 2026 · success.mixmax.com
- Licence
- Mixmax's terms state that Mixmax owns the services and prohibit copying, modification, reverse engineering and exploitation, indicating proprietary software rather than open source.Read 15 Oct 2026 · mixmax.com
- Limit: Trustpilot support and billing
- Complaints include AI replacing human support, difficult cancellation, unclear annual billing and alleged unsolicited promotional emails without unsubscribe links.Read 15 Oct 2026 · trustpilot.com
- Limit: TrustRadius synchronization
- Reviews mention occasional Salesforce call-sync failures, tracking failures, sidebar loading problems and slower customer-service access.Read 15 Oct 2026 · trustradius.com
- Microsoft add-in capabilities
- The Outlook add-in provides tracking, sequences, templates, calendaring, Salesforce updates, AI Smart Send and AI Compose.Read 15 Oct 2026 · marketplace.microsoft.com
- Outlook support
- The Outlook add-in supports Outlook Web in current Chrome plus modern Outlook for Windows and Mac, while excluding classic Outlook, free accounts and on-premises Exchange.Read 15 Oct 2026 · success.mixmax.com
- Permissions
- Installation requests permissions covering Gmail mail, mail settings, Google Contacts, Google Calendar and Google Drive.Read 15 Oct 2026 · success.mixmax.com
- Praise: TrustRadius usability
- Reviewers repeatedly praise the intuitive interface, centralized inbox workflow, email tracking and one-click scheduling.Read 15 Oct 2026 · trustradius.com
- Rating on Chrome Web Store
- 4.5 out of 5 from 548 reviewsRead 15 Oct 2026 · chromewebstore.google.com
- Rating on G2
- 4.6 out of 5 from 1,486 reviewsRead 15 Oct 2026 · g2.com
- Rating on Microsoft Marketplace
- 4.0 out of 5 from 13 ratingsRead 15 Oct 2026 · marketplace.microsoft.com
- Rating on Trustpilot
- 2.6 out of 5 from 10 reviewsRead 15 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 9.8 out of 10 from 72 reviews and ratingsRead 15 Oct 2026 · trustradius.com
- Scheduling
- One-click scheduling includes booking pages, available times in emails, reminders and teammate booking.Read 15 Oct 2026 · mixmax.com
- Security certifications
- Mixmax states that it maintains SOC 2 Type II, SOC 3, HIPAA, GDPR, CPRA, Google OAuth auditing, ISO infrastructure coverage and PCI DSS Level 1.Read 15 Oct 2026 · mixmax.com
- Sending limit
- Mixmax may limit one user's sending to 1,000 emails per day to avoid Google or Microsoft rate limits.Read 1 Oct 2026 · success.mixmax.com
- Sequences
- Users can create multi-stage sequences that send follow-up emails, create tasks, and schedule calls with merge variables and CSV uploads.Read 1 Oct 2026 · success.mixmax.com
- System requirements
- The Chrome extension supports the current and previous stable desktop Chrome releases on Windows, macOS and Linux, recommends at least 8GB RAM and requires at least 1280-pixel display width.Read 15 Oct 2026 · success.mixmax.com
- Templates and enhancements
- Mixmax provides reusable templates, polls and snippets directly in Gmail.Read 15 Oct 2026 · mixmax.com
- Tracking
- Mixmax provides real-time email open and click tracking with desktop notifications.Read 1 Oct 2026 · success.mixmax.com
- Widget embedding
- The Widget SDK embeds Mixmax widgets in websites through JavaScript and iframe resources.Read 15 Oct 2026 · developer.mixmax.com
- Workflow automation
- Rules can create Salesforce tasks when emails are opened or add recipients to sequences when deal stages change.Read 1 Oct 2026 · success.mixmax.com
Plans and prices
Strong points and limits
Strong points
- Builds multi-stage email sequences
- Tracks opens and clicks in real time
- Syncs activity to Salesforce or HubSpot
- Includes more than 40 integrations on every plan
Limits
- Supports Gmail and Outlook only
- Chrome is required for the Gmail extension
- May limit sending to 1,000 emails per user daily
Who it suits
Mixmax suits revenue teams working in Gmail or Outlook that want email sequences, tracking, scheduling, and CRM synchronization. Its provider and browser requirements make it a poor fit for teams using other email services or browsers for the extension.
Mixmax in depth
Read the full write-up
Overview
Mixmax brings outreach and sales follow-up workflows into Gmail and Outlook. It is best suited to revenue teams that need sequences, meeting scheduling, and CRM activity connected in one workflow. Its value depends on using a supported inbox and choosing a plan whose recipient limits match your volume.
Key features
Sequences can combine follow-up emails, tasks, and scheduled calls, with merge-variable personalization and CSV uploads. That makes Mixmax a fit for coordinated, repeatable outreach rather than occasional one-off email tracking. Multichannel outreach and reply detection help teams manage the broader follow-up process, but sending may be limited to 1,000 emails per user per day to avoid Google or Microsoft rate limits.
Real-time open and click tracking, plus desktop notifications, gives sellers engagement signals; unlimited tracking starts with paid plans. Scheduling links let recipients choose a time and add the meeting to both calendars. Automatic sync sends emails, meetings, and sequence activity to Salesforce or HubSpot. Rules can create Salesforce tasks after opens or add recipients to sequences when deal stages change, linking outreach to CRM workflows.
Mixmax offers more than 40 native integrations, and all integrations are included on every plan. It states that it is SOC 2 Type II certified, HIPAA compliant, GDPR and CPRA compliant, and audited by Google. Data is encrypted at rest with AES-256-GCM and in transit with TLS 1.2 or higher. Support includes a Help Center, support messenger, email support, and the Maxine AI assistant in the web app, available 24/7.
Pricing
The free plan costs nothing and includes 20 tracked emails per month and up to 50 sequence recipients per month. It is a useful starting point for low-volume outreach, but the tracking quota and small recipient allowance make it a poor fit for a busy sales workflow.
Inbox Copilot costs $29 a month billed annually, or $34/mo monthly. It raises tracking to unlimited but allows up to 100 sequence recipients per month, so it suits users prioritizing inbox tracking over larger campaigns. Engagement Copilot costs $49 a month billed annually, or $65/mo monthly, with unlimited tracking and up to 1,500 sequence recipients per month. That is the more practical step up for recurring outreach at moderate volume.
Mixmax Suite costs $89 a month billed annually, or $105/mo monthly. It includes unlimited tracking, up to 1,500 sequence recipients per month, and 200 post-meeting summaries per month; choose it when those summaries justify the premium over Engagement Copilot. Meeting Copilot has custom pricing and is included in Suite; it allows up to 100 sequence recipients and 200 post-meeting summaries per month. Mixmax for Teams also has custom pricing, with unlimited sequences and up to 3,000 sequence recipients per month, making it the option for teams that need more capacity than the standard plans. A 14-day trial is available.
Platforms
Mixmax runs as a Chrome extension for Gmail, an Outlook add-in, and a web dashboard for sequences, reports, and workspace settings. It supports Gmail and Outlook only: Apple Mail, Yahoo, and other providers are not supported, and Gmail extension users need Google Chrome. Confirm that fit before choosing it, especially if your team standardizes on another mail provider.
Who it's for
Mixmax is a strong fit for sales and revenue teams that work in Gmail or Outlook and want outreach, scheduling, tracking, and CRM updates tied together. Its integrations and Salesforce or HubSpot sync support connected team workflows. Solo or low-volume users may get by on Free, while teams sending to larger recipient pools should compare the monthly caps and custom-priced Teams option against their needs.
Pros and cons
Pros: Sequences combine email follow-ups, tasks, and calls, reducing the need to coordinate those steps separately.
Pros: Automatic Salesforce or HubSpot activity sync and rule-based actions connect engagement to CRM work.
Pros: More than 40 native integrations are included on every plan, including Free.
Cons: The product excludes Apple Mail, Yahoo, and other providers, and the Gmail extension requires Chrome.
Cons: Free tracking stops at 20 emails per month, while sequence recipient caps remain on paid individual plans.
Cons: A possible 1,000-email daily sending limit can constrain high-volume outreach regardless of the sequence plan.
Alternatives
Yesware is worth considering for a lighter starting point: its free plan includes basic open and attachment tracking, 10 campaign recipients per month, and Meeting Scheduler. Growbots may suit teams that want prospect database access alongside sequences; its free tier has 20 email accounts, 3 sequences, and up to 20 emails per inbox per day, with partial access to a 180M+ prospects database.
Outplay offers a free tier for one user with two mailboxes and 2,000 active prospects per month, which may suit a small team prioritizing prospect capacity. Regie.ai has a free pool of 250 one-time, non-expiring credits per person shared by up to 10 people, for research, enrichment, drafting, and agents.
Snov.io has a trial with 50 credits, 100 recipients, and one email warm-up slot. Woodpecker is another option to compare for email outreach. Mystrika and Warmbly are also alternatives to consider.
Readers comparing a wider set of tools can browse Cold Email Software, Email Outreach Software, Email Scheduling Software, Email Tracking Software, Sales Engagement Software, and Sales Email Tracking Software.
Verdict
Choose Mixmax if your team uses Gmail or Outlook and wants sequences, meeting scheduling, engagement signals, and CRM activity in a connected workflow. Its main advantage is that breadth of coordination; its main reasons to look elsewhere are incompatible email providers, the daily sending ceiling, and sequence caps that can make higher-volume use costly or require custom pricing.
Verdict
Mixmax connects outreach sequences, email activity, scheduling, and CRM updates around Gmail and Outlook. Confirm the browser and provider fit, then account for the Free plan's monthly limits and the daily sending cap.
Where Specifiction places it
- Sales Engagement Software#2 of 709.1
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- Email Tracking Software#7 of 439.1
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