Dialpad Meetings
dialpad.com
What it is
Dialpad Meetings is a video conferencing service for hybrid and remote teams, with live AI transcription, automated notes, and meeting summaries. Participants can join in a browser or app without downloading software or entering a PIN. Meetings can produce real-time transcripts and email recaps containing transcripts, recordings, and action items. Screen sharing, whiteboards, and file collaboration support group work. Dialpad lists web, Windows, macOS, Android, and iOS availability; mobile browsers support audio and video. The Free plan costs nothing and includes core video meeting features, but free accounts record audio only. The Business plan description includes recurring conferences, international dial-ins, dial-out, and Dialpad AI. A Large Meetings add-on raises the participant limit to 1,500 and adds moderator tools. Listed integrations include Salesforce, Slack, Google Calendar, Microsoft Teams, Outlook, Intercom, and Miro. Computer-connected conference media uses DTLS and SRTP encryption; PSTN-connected calls are not encrypted.
Spec sheet
- Product
- Dialpad Meetings provides one-click video conferencing with live AI transcription, automated notes, and actionable summaries.Read 9 Oct 2026 · dialpad.com
- Intended users
- Dialpad describes the product for hybrid and remote teams, including collaboration with external customers and partners.Read 9 Oct 2026 · dialpad.com
- Supported platforms
- web,windows,macos,androidRead 20 Sep 2026 · dialpad.com
- Free plan
- YesRead 20 Sep 2026 · dialpad.com
- Integrations
- Supported integrations listed by Dialpad include Salesforce, Slack, Google Calendar, Microsoft Teams, Outlook, Intercom, and Miro.Read 9 Oct 2026 · help.dialpad.com
- Compliance
- Dialpad Meetings is HIPAA compliant after signing a Business Associate Agreement.Read 9 Oct 2026 · help.dialpad.com
- AI notes
- Meetings can produce real-time transcripts and automatic email recaps with transcripts, recordings, and action items.Read 9 Oct 2026 · dialpad.com
- Collaboration
- The product supports screen sharing, whiteboards, and collaboration on files.Read 9 Oct 2026 · dialpad.com
- International access
- International access numbers are unavailable to Dialpad Meetings Free account holders.Read 9 Oct 2026 · help.dialpad.com
- Joining
- Participants can join from a browser or app without downloading software or entering a PIN.Read 9 Oct 2026 · dialpad.com
- Large meetings
- The Large Meetings add-on raises the participant limit to 1,500 and adds advanced moderator tools.Read 9 Oct 2026 · dialpad.com
- Max participants
- 1500Read 20 Sep 2026 · dialpad.com
- Meeting duration limit
- 300Read 20 Sep 2026 · dialpad.com
- Meeting recording
- YesRead 20 Sep 2026 · dialpad.com
- Meeting security
- Computer-connected conference signaling and media use DTLS and SRTP encryption, while calls connected through PSTN are not encrypted.Read 9 Oct 2026 · help.dialpad.com
- Recording limit
- Free accounts can record audio only, while video recording requires a Dialpad Meetings Business account.Read 9 Oct 2026 · help.dialpad.com
- Screen sharing
- YesRead 20 Sep 2026 · dialpad.com
- Screen sharing security
- Screen sharing is encrypted in transit and at rest during the session, and Dialpad says shared information is not stored after screen sharing ends.Read 9 Oct 2026 · help.dialpad.com
- Supported devices
- Dialpad Meetings works in web browsers, and its native desktop app is available for Mac and Windows; mobile browsers on iOS and Android support audio and video.Read 9 Oct 2026 · help.dialpad.com
Plans and prices
Strong points and limits
Strong points
- Join by browser or app without a PIN
- Live transcription and automatic email recaps
- Supports screen sharing, whiteboards, and file collaboration
- Free plan includes core video meetings
Limits
- Free accounts record audio only
- PSTN-connected calls are not encrypted
- Free accounts lack international access numbers
Who it suits
It suits remote and hybrid teams meeting with colleagues, customers, or partners. Teams that need video recording, recurring conferences, or international dial-ins should note those Business-plan distinctions.
Verdict
Dialpad Meetings combines browser-based video calls with transcription, recaps, and collaboration features. Check plan limits carefully if you need video recording or international dial-ins.
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