VSee

VSee is configurable telehealth software for healthcare organizations and clinicians. It is best suited to care teams that need clinical workflows around visits, examinations, or monitoring. The breadth is compelling, but buyers must match the right plan to their workflow and HIPAA requirements.

Overview

VSee combines virtual visits with support for medical devices, remote patient monitoring, and healthcare-system integrations. That makes it a more specialized choice than a general video meeting service, particularly for organizations that want visits connected to broader care processes. The trade-off is a fragmented set of Clinic, Messenger, and Device Streaming plans, each with distinct inclusions and prices.

Founded in 2008, VSee says it originated in Stanford University's Human Computer Interaction and Computer Graphics labs. It describes itself as a digital transformation tool for healthcare enterprises and says it serves over 1,000 clients.

Key features

Visits, examinations, and monitoring

Visits can use video, phone, chat, group calls, screen sharing, and file transfer, and may be synchronous or asynchronous. Meeting recording and breakout rooms are also supported. That range gives care teams several ways to conduct consultations, though VSee recommends keeping group sessions to 30 participants or fewer.

For remote examinations, VSee supports plug-and-play stethoscopes, otoscopes, dermascopes, ultrasound, and EKG devices. Remote patient monitoring can use Bluetooth and cellular medical devices, with customizable threshold alerts and escalation to video visits. These capabilities are useful for practices extending care beyond a standard video appointment, but they matter less to providers seeking only occasional virtual consultations.

Clinical connections and security

Enterprise integrations include Epic, Oracle Health (Cerner), Athenahealth, NextGen, and PointClickCare, alongside HL7, FHIR, APIs, and SDKs. VSee describes EHR video launch, two-way scheduling, note exchange, and access to records through health information exchanges. Its APIs and SDKs offer low-code building blocks for patient web and mobile apps, which may suit organizations creating a more tailored service.

VSee describes 256-bit AES or DTLS 1.2+ encryption, MFA and SSO options, and SOC 2 certification with third-party testing and audits. Clinic plans include a Business Associate Agreement; Free VSee Messenger does not. That distinction is central for providers handling protected health information: a free Messenger account should not be treated as equivalent to a Clinic plan on HIPAA terms.

Pricing

VSee has free and paid options, but its plans cover different products and billing units. Clinic prices are per provider each month: Free is free for one provider, Plus is $29 a month for one provider, and Premium is $49 a month for one provider, month-to-month. Premium also has a $200 one-time setup fee and includes up to 50 remote care team members and 10 custom intake fields. Multiple providers and schedulers require Premium or Enterprise, so Plus is a narrow fit for a single-provider operation rather than a low-cost team tier.

Free is the entry point for one provider, while Plus provides a paid Clinic option at the lower price. Premium is the more suitable Clinic plan when a practice needs a larger care team or custom intake fields, but its setup fee raises the initial cost. Enterprise has custom pricing and includes a branded mobile app, SSO and MFA, custom workflows, cloud recording, RPM and device integration, and eligibility, billing, and claims capabilities.

Messenger is priced separately. Free Messenger costs nothing for one provider and allows one screen share per day. Pro Messenger is $49 a month per provider and adds group video, phone dial-in, text chat and picture sending, file sending, unlimited screen sharing, and a HIPAA BAA. Device Streaming costs $299 a month per account and includes group video, phone dial-in, unlimited screen sharing, a HIPAA BAA, peripheral streaming, and remote PTZ camera control. These options address different needs; the Messenger price is not a substitute for comparing Clinic features, and Device Streaming is a substantially more specialized purchase.

VSee offers a free trial. Free-plan support consists of a knowledge base and email, while Premium includes live chat and phone support. The stated per-month prices are month-to-month for Plus and Premium; no paid annual term is described.

Platforms

VSee supports web, Windows, macOS, Linux, iOS, and Android. APIs are also available, giving organizations a route to build patient-facing applications beyond the standard clients.

Who it's for

VSee is a strong candidate for healthcare organizations and clinicians that need virtual visits tied to device-supported examinations, remote monitoring, or established clinical systems. Premium can suit a practice with multiple care-team members, while Enterprise is the fit for organizations needing branded apps, custom workflows, or broader integrations. A solo provider with basic video needs may find the product's separated plans and clinical breadth more than necessary; general meeting software may be a simpler match.

Pros and cons

Pros: Combines synchronous and asynchronous visits with exams using a range of medical devices, useful for care that goes beyond video consultation.

Pros: Remote monitoring supports Bluetooth and cellular devices, threshold alerts, and escalation to video, connecting monitoring with follow-up visits.

Pros: Enterprise integrations and interoperability features target clinical workflows, including EHR launch, scheduling, note exchange, and HIE record access.

Cons: Clinic, Messenger, and Device Streaming have separate plan structures, making the headline price a poor guide to the cost of a specific workflow.

Cons: Free Messenger lacks a HIPAA BAA and limits screen sharing to once per day; providers needing BAA coverage must choose a qualifying paid offering.

Cons: Premium carries a $200 setup fee, and multiple providers and schedulers require Premium or Enterprise, limiting the usefulness of the cheaper Clinic tiers for teams.

Alternatives

For a broader meeting-focused option, Microsoft Teams has a free plan with 100 participants, 60-minute group meetings, and 5 GB of cloud storage. TrueConf is another freemium option with a perpetual-license free server plan. For providers who are just getting started, use telehealth infrequently, or cannot take on another cost, Doxy.me offers a free version.

OpenTalk is an open-source option with auditable code and free community use. Nextcloud Talk may suit organizations already considering its broader platform, with a Standard plan starting at €71.29 a year for 100 users; Talk is optional and costs extra. Proton Meet offers a free plan and says its apps are fully open source for independent auditing. Webex App has a free tier with unlimited meetings capped at 40 minutes and 100 attendees. Apache OpenMeetings is a free option with source and binary downloads available.

Browse Secure Video Conferencing Software or Video Conferencing Software for more options.

Verdict

Choose VSee if you are a healthcare provider or organization that needs more than video visits—particularly remote examinations, patient monitoring, or clinical-system connections—and can select a plan that matches those needs. Its main advantage is the combination of clinical workflows and device support; its main drawback is that plan boundaries and HIPAA terms require careful comparison before committing.