Cliniko
cliniko.com
What it is
Cliniko is practice management software for clinics and allied health practitioners. It combines appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools. Its calendar supports online bookings, repeat appointments, and flexible views. Treatment notes can be customized, searched, stored in the cloud, and opened from any device; patient records can also include attached files. Cliniko lists 99 connected apps, most developed by third parties, with Xero and Mailchimp among the examples. A REST API returns JSON over HTTPS. There is no native mobile app, but Cliniko is mobile-friendly in a browser on phones and tablets. Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. It also states that it meets or exceeds Australian Privacy Principles, GDPR, PIPEDA, and HIPAA requirements. The one-practitioner plan is $45/mo, and a 30-day trial is available. SMS credits cost 10¢ per message; connected apps may charge separately.
Spec sheet
- Purpose
- Cliniko is practice management software for clinics and allied health practitioners.Read 29 Sep 2026 · cliniko.com
- Free plan
- NoRead 23 Sep 2026 · cliniko.com
- API
- Cliniko offers a REST API that returns JSON and is served over HTTPS.Read 29 Sep 2026 · docs.api.cliniko.com
- Security
- Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock.Read 29 Sep 2026 · cliniko.com
- Support
- Cliniko says all customers receive free online chat and email support from a round-the-clock team.Read 29 Sep 2026 · cliniko.com
- Headquarters
- Melbourne, AustraliaRead 28 Sep 2026 · cliniko.com
- Founded
- 2011Read 28 Sep 2026 · cliniko.com
- Company history
- Cliniko says it was founded in Melbourne, Australia, in 2011.Read 29 Sep 2026 · cliniko.com
- Connected apps
- Cliniko lists 99 connected apps, and its site says most were developed by third parties; examples include Xero and Mailchimp.Read 29 Sep 2026 · cliniko.com
- Core features
- It provides appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools.Read 29 Sep 2026 · cliniko.com
- Data location
- New accounts are stored in Australia, the UK, Canada, or Ireland depending on account location, while accounts elsewhere are stored in Australia.Read 29 Sep 2026 · cliniko.com
- Health records
- Treatment notes are customizable, stored in the cloud, searchable, and accessible on any device; users can attach files to patient records.Read 29 Sep 2026 · cliniko.com
- Mobile access
- Cliniko has no native app, but it is mobile-friendly and can be accessed in a mobile browser on phones and tablets.Read 29 Sep 2026 · cliniko.com
- Online bookings
- The appointment calendar supports online bookings, repeat appointments, and flexible views.Read 29 Sep 2026 · cliniko.com
- Pricing limits
- SMS credits cost 10¢ per message, and third-party connected apps may charge their own fees.Read 29 Sep 2026 · cliniko.com
- Privacy compliance
- Cliniko states it meets or exceeds the Australian Privacy Principles, GDPR, PIPEDA, and HIPAA requirements.Read 29 Sep 2026 · cliniko.com
Plans and prices
Strong points and limits
Strong points
- Online bookings and repeat appointments
- Searchable cloud treatment notes with file attachments
- 99 connected apps are listed
- REST API returns JSON over HTTPS
- Round-the-clock chat and email support
Limits
- No native mobile app
- No free plan; starts at $45/mo
- SMS credits cost 10¢ per message
- Third-party apps may have separate fees
Who it suits
Cliniko suits clinics and allied health practitioners that need scheduling, patient records, billing, and business tools. Its plans allow unlimited admin and reception users, locations, file storage, and patients, with practitioner counts determining the listed tier.
Verdict
Cliniko combines core practice-management tasks with online booking, cloud records, and an API. Consider its practitioner-based pricing and the extra costs for SMS and some connected apps; mobile access is through a browser rather than a native app.
Where Specifiction places it
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