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Tebra

tebra.com

From $49/mo WebWindowsiOSAndroidAPI
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Spec score 8.2 #1 of 19 in Electronic Medical Records - Outpatient Software

What it is

Tebra combines electronic health records, billing, scheduling, marketing, and patient communication for independent healthcare practices. Its EHR includes charting, scheduling, electronic prescribing, electronic labs, and telehealth. Billing tools handle claims, eligibility checks, denial management, payment posting, and patient billing. Patient Experience features can include online scheduling, reminders by text, email, or phone, digital intake forms, secure messaging, and a patient portal. Tebra also offers AI tools for clinical notes, patient calls, billing claim review, and drafting responses to patient reviews. The cloud-based service has a web platform, a desktop Practice Management application, and a mobile app listed for iPhone and iPad; its platform list also includes Android, Windows, and API access. Telehealth is not supported in the mobile app, though users can join video appointments through a mobile browser. Tebra describes integrations for labs, imaging centers, e-prescribing networks, PDMPs, insurance payers, and payment processing. Listed plans are paid per provider and range from $199 a month to $799 a month.

Spec sheet

What it does
Tebra is a cloud platform combining EHR, billing, scheduling, patient engagement, telehealth, marketing and AI tools for independent practices.Read 21 Oct 2026 · tebra.com
Product
Tebra combines EHR, billing, scheduling, marketing, and patient communication in a platform built for private practices.Read 8 Oct 2026 · tebra.com
API
Tebra publishes a SOAP Web Services API guide for third-party applications, with technical documentation and API FAQs delivered through its Help Center.Read 21 Oct 2026 · helpme.tebra.com
Integrations
Built-in connectivity covers e-prescribing networks, PDMP, labs, payer eligibility and claims, payment processing, GoodRx and RPA data migration.Read 21 Oct 2026 · tebra.com
Security
Tebra describes controls based on HITRUST CSF, AICPA Trust Criteria and the NIST Cybersecurity Framework, with independent audits and attestations.Read 21 Oct 2026 · tebra.com
Support
Tebra offers a 24/7 virtual assistant and lists Customer Care phone hours as Monday through Friday, 5 AM to 4 PM Pacific Time.Read 8 Oct 2026 · helpme.tebra.com
Headquarters
Tebra lists its headquarters at 1111 Bayside Drive, Suite 270, Corona del Mar, California 92625.Read 21 Oct 2026 · tebra.com
Founded
Tebra was formed in 2021 when Kareo and PatientPop joined forces.Read 21 Oct 2026 · inc.com
AI tools
Tebra offers AI tools for clinical notes, patient calls, billing claim review, and drafting responses to patient reviews.Read 8 Oct 2026 · tebra.com
Billing
Billing capabilities include claim creation and tracking, eligibility checks, denial management, payment posting, patient billing and collections reporting.Read 21 Oct 2026 · tebra.com
Clinical features
Its EHR includes charting, scheduling, electronic prescribing, electronic labs, and telehealth.Read 8 Oct 2026 · tebra.com
Cloud delivery
Tebra describes its platform as cloud-based, with automatic updates and no on-premise infrastructure requirement.Read 8 Oct 2026 · tebra.com
Company formation
Tebra says Kareo and PatientPop joined forces to form Tebra in 2021.Read 8 Oct 2026 · tebra.com
Company legal name
Crunchbase lists the legal name as Tebra Technologies, Inc.Read 21 Oct 2026 · crunchbase.com
Company size
LinkedIn lists Tebra as privately held with 501–1,000 employees.Read 21 Oct 2026 · linkedin.com
Documentation
The Help Center is organized into Platform, Clinical, Billing, Engage, Telehealth and Practice Growth sections and links to training, release notes and user guides.Read 21 Oct 2026 · helpme.tebra.com
EHR
The EHR supports patient histories, charting, AI-generated notes, electronic prescriptions, electronic labs, telehealth, provider scheduling and MACRA/MIPS support.Read 21 Oct 2026 · tebra.com
FHIR API
Tebra also publishes a FHIR API User Guide describing developer-portal app or backend-service registration.Read 21 Oct 2026 · tebra.com
Funding and ownership
Crunchbase classifies Tebra as a private-equity company and lists five funding rounds, including Series B, without displaying amounts.Read 21 Oct 2026 · crunchbase.com
HIPAA
Tebra says it supports HIPAA safeguards and provides a Business Associate Agreement for covered-entity customers.Read 21 Oct 2026 · tebra.com
Hosting model
Tebra states that it is fully cloud-based, with no customer servers to maintain, automatic updates and remote access.Read 21 Oct 2026 · tebra.com
Licence
Tebra is sold through provider-based subscriptions as a hosted service; the reviewed official pages do not publish an open-source licence.Read 21 Oct 2026 · tebra.com
Limit: mobile app
The Apple listing has a 1.8 rating and includes complaints about login failures and older-device compatibility.Read 21 Oct 2026 · apps.apple.com
Limit: outages
StatusGator recorded October 2026 reports of frozen, slow or unavailable service and lists more than 28 Tebra incidents since June 2026.Read 21 Oct 2026 · statusgator.com
Limit: pricing and exports
Capterra review excerpts mention expensive database-export fees and difficulties refunding patient overpayments.Read 21 Oct 2026 · capterra.com
Limit: support responsiveness
Trustpilot reviewers report slow ticket resolution, unreturned calls and difficulty reaching useful support after onboarding.Read 21 Oct 2026 · trustpilot.com
Limit: workflow gaps
GetApp reviewers report limited chart formatting, unreliable mobile-calendar synchronization and difficulties with controlled-substance setup.Read 21 Oct 2026 · getapp.com
Marketing
Practice marketing provides custom websites, profile management, AI review replies and AI insights for retention.Read 21 Oct 2026 · tebra.com
Mobile limitation
Tebra’s Help Center says telehealth is not supported in the Tebra mobile app, though users can join a video appointment through a mobile browser.Read 8 Oct 2026 · helpme.tebra.com
Notable news — April 3, 2026
Tebra announced Software Advice recognition as the most-rated medical billing software for small and midsized practices, based on more than 1,300 verified reviews.Read 21 Oct 2026 · tebra.com
Patient engagement
Patient Experience features can include online scheduling, automated text, email, or phone reminders, digital intake forms, secure messaging, and a patient portal.Read 8 Oct 2026 · tebra.com
Patient experience
Patient tools include online scheduling, automated text/email/phone reminders, digital intake, secure messaging and a patient portal.Read 21 Oct 2026 · tebra.com
Platform access
Tebra provides a web platform, a desktop application for Practice Management, and a mobile app listed for iPhone and iPad.Read 8 Oct 2026 · helpme.tebra.com
Praise: integrated workflows
Independent reviewers describe the all-in-one combination of scheduling, billing, patient communication and records as a major benefit.Read 21 Oct 2026 · softwareadvice.com
Praise: usability and onboarding
G2 and Trustpilot reviewers commonly praise easy navigation, straightforward setup and patient, knowledgeable onboarding or training staff.Read 21 Oct 2026 · trustpilot.com
Rating on Apple App Store
1.8 out of 5 from 246 ratingsRead 21 Oct 2026 · apps.apple.com
Rating on Capterra
3.9 out of 5 from 1,387 reviewsRead 21 Oct 2026 · capterra.com
Rating on G2
4.1 out of 5 from 263 reviewsRead 21 Oct 2026 · g2.com
Rating on Gartner Peer Insights
No reviews yet; no rating publishedRead 21 Oct 2026 · gartner.com
Rating on GetApp
3.9 out of 5 from 1,382 reviewsRead 21 Oct 2026 · getapp.com
Rating on Google Play
1.7 out of 5 from 70 reviewsRead 21 Oct 2026 · play.google.com
Rating on Software Advice
3.9 out of 5 from 1,384 reviewsRead 21 Oct 2026 · softwareadvice.com
Rating on Trustpilot
4.2 out of 5 from 1,161 reviewsRead 21 Oct 2026 · trustpilot.com
Telehealth
Telehealth and virtual visits are included in the clinical platform bundles.Read 21 Oct 2026 · tebra.com
Who it serves
Tebra describes its platform as designed for independent healthcare practices, including physician, non-physician, and therapy practices.Read 8 Oct 2026 · tebra.com

Plans and prices

Patient Experience + Marketing — Non-physician $49 a month starting price per provider; fewer than 100 claims monthly patient experience · marketing Read 21 Oct 2026 · tebra.com
EHR Starter — Non-physician $99 a month starting price per provider; fewer than 100 claims monthly EHR · requires Billing Starter Read 21 Oct 2026 · tebra.com
Patient Experience + Marketing — Physician $99 a month starting price per provider; fewer than 100 claims monthly patient experience · marketing Read 21 Oct 2026 · tebra.com
EHR Starter — Physician $199 a month starting price per provider; fewer than 100 claims monthly EHR · requires Billing Starter Read 21 Oct 2026 · tebra.com
Practice Essentials — Non-Physician, low volume $199 a month Starting at $199 / month; per provider Low-volume tier: 100 or fewer claims per month · Clinical EHR · billing software · telehealth Read 8 Oct 2026 · tebra.com
Practice Essentials — Therapist $225 a month per provider clinical EHR · billing · telehealth Read 21 Oct 2026 · tebra.com
Practice Essentials — Therapist, standard $225 a month $225 / month; per provider Clinical EHR · billing software · telehealth Read 8 Oct 2026 · tebra.com
Practice Automation — Non-Physician, low volume $249 a month Starting at $249 / month; per provider Low-volume tier: 100 or fewer claims per month · Practice Essentials · Patient Experience tools Read 8 Oct 2026 · tebra.com
Practice Automation — Therapist $299 a month per provider Practice Essentials plus Patient Experience Read 21 Oct 2026 · tebra.com
Practice Automation — Therapist, standard $299 a month $299 / month; per provider Practice Essentials · Patient Experience tools Read 8 Oct 2026 · tebra.com
Practice Essentials — Physician, low volume $349 a month Starting at $349 / month; per provider Low-volume tier: 100 or fewer claims per month · Clinical EHR · billing software · telehealth Read 8 Oct 2026 · tebra.com
Practice Automation — Physician, low volume $399 a month Starting at $399 / month; per provider Low-volume tier: 100 or fewer claims per month · Practice Essentials · Patient Experience tools Read 8 Oct 2026 · tebra.com

Every Tebra plan and price →

Strong points and limits

Strong points

  • Combines EHR, billing, scheduling, and patient communication.
  • Includes digital intake forms and patient reminders.
  • Offers AI tools for notes, calls, and claim review.
  • Cloud-based delivery requires no on-premise infrastructure.

Limits

  • No free plan is listed.
  • Plans are priced per provider.
  • Telehealth is not supported in the mobile app.
  • Customer Care phone hours are Monday through Friday, 5 AM to 4 PM Pacific Time.

Who it suits

Tebra is designed for independent physician, non-physician, and therapy practices seeking clinical, billing, and patient communication tools in one cloud platform. Practices using telehealth on mobile can join through a browser rather than the app.

Verdict

Tebra brings clinical, revenue-cycle, and patient engagement functions together for independent practices. Plans are priced per provider, and mobile telehealth requires a browser rather than the app.

Where Specifiction places it

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