Cliniko vs Practice Better
Cliniko
cliniko.com
Practice Better
practicebetter.ioSide by side
| Figure | Cliniko | Practice Better |
|---|---|---|
| Price from | $45/mo | $35/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 5 |
| Spec score · Patient Management | 8.6 (#2) | 7.9 (#6) |
| Spec score · Medical Scheduling | 8.4 (#2) | 7.8 (#7) |
| Spec score · Medical Appointment Scheduling Software | 8.5 (#7) | 7.7 (#22) |
| Core features | It provides appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools. | Features include scheduling, billing and insurance, payments, reporting, protocols, automations, charting, journaling, secure messaging, group sessions, telehealth, programs and courses, a client portal, and a mobile app. |
| Headquarters | Melbourne, Australia | Toronto, Canada |
| Mobile access | Cliniko has no native app, but it is mobile-friendly and can be accessed in a mobile browser on phones and tablets. | The mobile app is available for iOS and Android, while the platform is also accessible through supported desktop and mobile web browsers. |
| Support | Cliniko says all customers receive free online chat and email support from a round-the-clock team. | Email is Practice Better's primary support method, and it says it typically responds within a couple of hours. |
Plans
Cliniko
- 1 practitioner$45 a month
- 2 to 5 practitioners$95 a month
- 6 to 8 practitioners$145 a month
- 9 to 12 practitioners$195 a month
- 13 to 25 practitioners$295 a month
- 26 to 200 practitioners$395 a month
Practice Better
- SproutFree
- Starter$35 a month
- Professional$69 a month
- Plus$99 a month
- Team$155 a month
In their own words
Cliniko
Cliniko is practice management software for clinics and allied health practitioners. It combines appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools. Its calendar supports online bookings, repeat appointments, and flexible views. Treatment notes can be customized, searched, stored in the cloud, and opened from any device; patient records can also include attached files. Cliniko lists 99 connected apps, most developed by third parties, with Xero and Mailchimp among the examples. A REST API returns JSON over HTTPS. There is no native mobile app, but Cliniko is mobile-friendly in a browser on phones and tablets. Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. It also states that it meets or exceeds Australian Privacy Principles, GDPR, PIPEDA, and HIPAA requirements. The one-practitioner plan is $45/mo, and a 30-day trial is available. SMS credits cost 10¢ per message; connected apps may charge separately.
Practice Better
Practice Better is an EHR and practice-management platform for health and wellness professionals, including nutritionists, dietitians, health coaches, and holistic healthcare providers. It combines scheduling, charting, journaling, billing and insurance, payments, reporting, protocols, and automations. Practitioners can offer telehealth, group sessions, programs, and courses, while clients can use a portal, secure messaging, and a mobile app. The platform is available on Android, iOS, and supported desktop and mobile web browsers. Practice Better Payments, powered by Stripe, supports online and in-person payments, stored billing information, and payment plans. The company says it complies with HIPAA, PIPEDA, PHIPA, and GDPR and encrypts data in transit and at rest. The free Sprout plan allows three active clients, 100 MB of storage, and one practitioner license. Paid plans start at $25/user/mo when billed annually; monthly plan prices are also listed, and trial length varies by plan. Practice Better says linking Zapier sends client contact information outside the platform and is not HIPAA-compliant for protected health information.