Cliniko vs Tebra
Cliniko
cliniko.comTebra
tebra.comSide by side
| Figure | Cliniko | Tebra |
|---|---|---|
| Price from | $45/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 20 |
| Spec score · Best Healthcare Practice Management Software | 8.5 (#1) | 8.2 (#2) |
| Spec score · Patient Scheduling | 8.6 (#1) | 8.2 (#3) |
| Spec score · Electronic Medical Records Software | 8.6 (#1) | 8.2 (#2) |
| Spec score · Healthcare software | 8.6 (#1) | 8.2 (#3) |
| Spec score · Clinic Management Software | 8.6 (#3) | 8.2 (#6) |
| Spec score · Medical Appointment Scheduling Software | 8.5 (#7) | 8.1 (#12) |
| API | Cliniko offers a REST API that returns JSON and is served over HTTPS. | Tebra publishes a SOAP Web Services API guide for third-party applications, with technical documentation and API FAQs delivered through its Help Center. |
| Founded | 2011 | Tebra was formed in 2021 when Kareo and PatientPop joined forces. |
| Headquarters | Melbourne, Australia | Tebra lists its headquarters at 1111 Bayside Drive, Suite 270, Corona del Mar, California 92625. |
| Security | Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. | Tebra describes controls based on HITRUST CSF, AICPA Trust Criteria and the NIST Cybersecurity Framework, with independent audits and attestations. |
| Support | Cliniko says all customers receive free online chat and email support from a round-the-clock team. | Tebra offers a 24/7 virtual assistant and lists Customer Care phone hours as Monday through Friday, 5 AM to 4 PM Pacific Time. |
Plans
Cliniko
- 1 practitioner$45 a month
- 2 to 5 practitioners$95 a month
- 6 to 8 practitioners$145 a month
- 9 to 12 practitioners$195 a month
- 13 to 25 practitioners$295 a month
- 26 to 200 practitioners$395 a month
Tebra
- Patient Experience + Marketing — Non-physician$49 a month
- EHR Starter — Non-physician$99 a month
- Patient Experience + Marketing — Physician$99 a month
- EHR Starter — Physician$199 a month
- Practice Essentials — Non-Physician, low volume$199 a month
- Practice Essentials — Therapist$225 a month
- Practice Essentials — Therapist, standard$225 a month
- Practice Automation — Non-Physician, low volume$249 a month
- Practice Automation — Therapist$299 a month
- Practice Automation — Therapist, standard$299 a month
In their own words
Cliniko
Cliniko is practice management software for clinics and allied health practitioners. It combines appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools. Its calendar supports online bookings, repeat appointments, and flexible views. Treatment notes can be customized, searched, stored in the cloud, and opened from any device; patient records can also include attached files. Cliniko lists 99 connected apps, most developed by third parties, with Xero and Mailchimp among the examples. A REST API returns JSON over HTTPS. There is no native mobile app, but Cliniko is mobile-friendly in a browser on phones and tablets. Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. It also states that it meets or exceeds Australian Privacy Principles, GDPR, PIPEDA, and HIPAA requirements. The one-practitioner plan is $45/mo, and a 30-day trial is available. SMS credits cost 10¢ per message; connected apps may charge separately.
Tebra
Tebra combines electronic health records, billing, scheduling, marketing, and patient communication for independent healthcare practices. Its EHR includes charting, scheduling, electronic prescribing, electronic labs, and telehealth. Billing tools handle claims, eligibility checks, denial management, payment posting, and patient billing. Patient Experience features can include online scheduling, reminders by text, email, or phone, digital intake forms, secure messaging, and a patient portal. Tebra also offers AI tools for clinical notes, patient calls, billing claim review, and drafting responses to patient reviews. The cloud-based service has a web platform, a desktop Practice Management application, and a mobile app listed for iPhone and iPad; its platform list also includes Android, Windows, and API access. Telehealth is not supported in the mobile app, though users can join video appointments through a mobile browser. Tebra describes integrations for labs, imaging centers, e-prescribing networks, PDMPs, insurance payers, and payment processing. Listed plans are paid per provider and range from $199 a month to $799 a month.