Agile CRM vs Cloze

Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.

Cloze is a relationship-focused CRM that organizes email, meetings, calls, files, notes, messages, and contact activity in one place. It supports Gmail, Google Workspace, Microsoft 365 Outlook, iCloud, Microsoft Exchange, Outlook.com, Yahoo!, AOL, and IMAP-enabled email. Email tools include open tracking, reply reminders, reusable templates, mail merge, and scheduled sending. Connections include Google and Microsoft services, Dropbox, Slack, RingCentral, Zapier, Salesforce, Dynamics, HubSpot, and Mailchimp. Cloze offers iPhone, iPad, and Android apps, a Chrome add-on, and an API; public integrations require OAuth 2.0. Its free plan includes contact management and an email inbox. Cloze Pro costs $17 a month billed annually, or $19.99 month-to-month. Business Silver starts at $21 per user per month billed annually. Pro and Business trials last 14 days and do not require credit card details. Cloze says sensitive information such as email, messages, and passwords is encrypted so its employees cannot see user information. Business Platinum adds customizable roles, enforced two-step authentication, export controls, and enterprise single sign-on support.