Agile CRM vs CRM.io
Agile CRM
agilecrm.com
CRM.io
crm.ioSide by side
| Figure | Agile CRM | CRM.io |
|---|---|---|
| Price from | $8.99/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 12 | 1 |
| Spec score · CRM Software | 9.4 (#8) | 8.1 (#103) |
| Company history | The company page says Agile CRM launched in 2013 and names Manohar Chapalamadugu as its founder and CEO. | The About page identifies Manohar Chapalamadugu as founder and CEO and traces the company’s product history from ClickDesk in 2011 through Agile CRM and 500apps to CRM.io and 500agents in 2025. |
| Founded | 2013 | 2025 |
| Free plan | Yes | Yes |
| Integrations | The vendor highlights integrations with Twitter, Facebook, Google Apps, Twilio, RingCentral and LinkedIn; plans also list Google, Shopify and Stripe sync. | The site names Gmail, SMTP, SendGrid, Amazon SES, WhatsApp, Twilio, ElevenLabs, Google Calendar, Google Sheets, LinkedIn, and IMAP. |
| Intended users | The company describes Agile CRM as an integrated sales and marketing solution for small and medium-sized businesses. | The company describes CRM.io as built for small and mid-sized teams, including teams without a dedicated RevOps department. |
| Marketing automation | Marketing workflows are built with a drag-and-drop designer supporting multi-step campaigns. | Yes |
| Product | Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. | CRM.io combines contacts, deals, tasks, telephony, marketing, and automations in one CRM. |
| Visual sales pipeline | Yes | Yes |
| Security | The pricing FAQ says customer data is stored in a separate database on Google Cloud and states a 99.5% uptime guarantee on paid plans. | The site says data is encrypted in transit and at rest, API keys use AES-256 encryption, sessions use JWT, and the service is GDPR-compliant; SSO and audit logs are listed for Enterprise. |
| Support | Support options include email support available 24/5, weekday phone support, scheduled calls, and weekly training workshops. | CRM.io says sales, demo, migration, and security questions receive a human response within one business day, with most replies within four hours during weekday business hours. |
Plans
Agile CRM
- FreeFree
- Starter$8.99 a month
- Regular$29.99 a month
- Enterprise$47.99 a month
- FreeFree
- FREEFree
- Starter$8.99 a month
- STARTER$8.99 a month
- Regular$29.99 a month
- REGULAR$29.99 a month
In their own words
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.