Agile CRM vs Kommo (formerly amoCRM)
Agile CRM
agilecrm.comKommo (formerly amoCRM)
kommo.comSide by side
| Figure | Agile CRM | Kommo (formerly amoCRM) |
|---|---|---|
| Price from | $8.99/mo | $25/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 12 | 7 |
| Spec score · Customer Relationship Management - Small Business Software | 9.5 (#1) | 8.4 (#19) |
| Spec score · Small Business CRM | 9.5 (#1) | 8.3 (#20) |
| Spec score · CRM Software | 9.4 (#8) | 8.7 (#41) |
| Spec score · Social CRM Tools | 9.5 (#1) | 8.4 (#6) |
| Email sync | Yes | Yes |
| Free plan | Yes | No |
| Integrations | The vendor highlights integrations with Twitter, Facebook, Google Apps, Twilio, RingCentral and LinkedIn; plans also list Google, Shopify and Stripe sync. | The integrations directory lists services including WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Slack, and Shopify. |
| Marketing automation | Marketing workflows are built with a drag-and-drop designer supporting multi-step campaigns. | Yes |
| Mobile app | Yes | Yes |
| Mobile apps | Agile CRM offers mobile apps for Android and iOS for tasks such as managing contacts, sending campaigns, and making calls. | Kommo Mobile is available only on iOS and Android and supports managing leads, replying to messages, completing tasks, and receiving real-time updates. |
| Product | Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. | Kommo describes itself as a messenger-based CRM that helps turn conversations into sales. |
| Visual sales pipeline | Yes | Yes |
| Security | The pricing FAQ says customer data is stored in a separate database on Google Cloud and states a 99.5% uptime guarantee on paid plans. | Kommo lists secure data storage and access controls, roles and permissions, two-factor authentication, activity logs, and tools for exporting or deleting data. |
Plans
Agile CRM
- FreeFree
- Starter$8.99 a month
- Regular$29.99 a month
- Enterprise$47.99 a month
- FreeFree
- FREEFree
- Starter$8.99 a month
- STARTER$8.99 a month
- Regular$29.99 a month
- REGULAR$29.99 a month
Kommo (formerly amoCRM)
- Base$25 a month
- Advanced$35 a month
- Pro$45 a month
- Base$25 a month
- Advanced$35 a month
- Pro$45 a month
- EnterprisePriced on request
In their own words
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.
Kommo (formerly amoCRM)
Kommo (formerly amoCRM) has no write-up on Specifiction yet; its figures are above.