Agile CRM vs Lime CRM
Agile CRM
agilecrm.comLime CRM
lime-technologies.comSide by side
| Figure | Agile CRM | Lime CRM |
|---|---|---|
| Price from | $8.99/mo | €55/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 12 | 12 |
| Spec score · CRM Software | 9.4 (#8) | 8.6 (#52) |
| Customer service | Service functionality includes helpdesk ticketing, groups, labels, canned responses, views, activities and reports. | Customer service features include multichannel ticket management, categorisation, self-service, automated workflows and analytics. |
| Email sync | Yes | Yes |
| Founded | 2013 | 1990 |
| Free plan | Yes | No |
| Integrations | The vendor highlights integrations with Twitter, Facebook, Google Apps, Twilio, RingCentral and LinkedIn; plans also list Google, Shopify and Stripe sync. | Listed integrations include Zapier, Oneflow, Creditsafe, Dstny, Telavox and several ERP systems. |
| Marketing automation | Marketing workflows are built with a drag-and-drop designer supporting multi-step campaigns. | Yes |
| Marketing features | Marketing features include campaign automation, email campaigns, email tracking, landing pages, web engagement, and mobile marketing. | Marketing features include lead capture, marketing automation, omnichannel campaigns, customer surveys, newsletters and analytics. |
| Product | Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. | Lime CRM connects sales, marketing and customer service around a shared customer view. |
| Sales features | Sales features include contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. | Sales features include customer overviews, lead generation, ERP integration, dashboards, quote templates, forecasting and pipeline management. |
| Visual sales pipeline | Yes | Yes |
| Security | The pricing FAQ says customer data is stored in a separate database on Google Cloud and states a 99.5% uptime guarantee on paid plans. | Lime says its ISO-certified infrastructure includes single sign-on, a GDPR portal and role-based permissions; its security page states the company is certified to ISO 27001:2022. |
| Support | Support options include email support available 24/5, weekday phone support, scheduled calls, and weekly training workshops. | The maker describes in-house implementation and ongoing support, and lists top-rated support and free updates as included in Sales plans. |
Plans
Agile CRM
- FreeFree
- Starter$8.99 a month
- Regular$29.99 a month
- Enterprise$47.99 a month
- FreeFree
- FREEFree
- Starter$8.99 a month
- STARTER$8.99 a month
- Regular$29.99 a month
- REGULAR$29.99 a month
Lime CRM
- Start€55 a month
- Business€95 a month
- Enterprise€170 a month
- Customer Service Start€55 a month
- Sales Start€55 a month
- Customer Service Business€75 a month
- Sales Business€95 a month
- Customer Service Enterprise€120 a month
- Sales Enterprise€170 a month
- Marketing Start€290 a month
In their own words
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.
Lime CRM
Lime CRM has no write-up on Specifiction yet; its figures are above.