Agile CRM vs openCRX
Agile CRM
agilecrm.comopenCRX
opencrx.orgSide by side
| Figure | Agile CRM | openCRX |
|---|---|---|
| Price from | $8.99/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 12 | 1 |
| Spec score · CRM Software | 9.4 (#8) | 8.6 (#55) |
| Founded | 2013 | 2004 |
| Free plan | Yes | Yes |
| Integrations | The vendor highlights integrations with Twitter, Facebook, Google Apps, Twilio, RingCentral and LinkedIn; plans also list Google, Shopify and Stripe sync. | It provides Java and Swagger-compliant REST APIs, plus WebDAV, CalDAV, and CardDAV adapters. |
| Intended users | The company describes Agile CRM as an integrated sales and marketing solution for small and medium-sized businesses. | The site describes openCRX as serving organizations that need enterprise-wide coordination of customer-related sales, fulfillment, marketing, and service activities. |
| Marketing automation | Marketing workflows are built with a drag-and-drop designer supporting multi-step campaigns. | Yes |
| Product | Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. | openCRX is an open source CRM for coordinating sales, marketing, service, and related customer activities. |
| Visual sales pipeline | Yes | The sales pipeline tracks deal progress and interactions, supports customizable sales processes, and can integrate with an existing ERP application. |
| Security | The pricing FAQ says customer data is stored in a separate database on Google Cloud and states a 99.5% uptime guarantee on paid plans. | The product describes role-based security and a system-wide audit trail as enterprise features. |
| Support | Support options include email support available 24/5, weekday phone support, scheduled calls, and weekly training workshops. | Community support is free and best effort; paid professional support is available through openCRX affiliates. |
Plans
Agile CRM
- FreeFree
- Starter$8.99 a month
- Regular$29.99 a month
- Enterprise$47.99 a month
- FreeFree
- FREEFree
- Starter$8.99 a month
- STARTER$8.99 a month
- Regular$29.99 a month
- REGULAR$29.99 a month
In their own words
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.