Agile CRM vs Pipelinq
Agile CRM
agilecrm.com
Pipelinq
conduction.nlSide by side
| Figure | Agile CRM | Pipelinq |
|---|---|---|
| Price from | $8.99/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 12 | 0 |
| Spec score · CRM Software | 9.4 (#8) | 7.3 (#209) |
| Customer service | Service functionality includes helpdesk ticketing, groups, labels, canned responses, views, activities and reports. | Tickets, incidents, questions and complaints are organized in queues with owners and agreed answer times. |
| Email sync | Yes | No |
| Intended users | The company describes Agile CRM as an integrated sales and marketing solution for small and medium-sized businesses. | The maker describes Pipelinq as serving municipal customer contact centres and commercial sales teams. |
| Marketing automation | Marketing workflows are built with a drag-and-drop designer supporting multi-step campaigns. | Yes |
| Product | Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. | Pipelinq is an open-source CRM for the Nextcloud workspace, released under EUPL-1.2. |
| Visual sales pipeline | Yes | It tracks leads through configurable pipeline stages with values and close probabilities. |
| Security | The pricing FAQ says customer data is stored in a separate database on Google Cloud and states a 99.5% uptime guarantee on paid plans. | Conduction says it holds ISO 27001:2022 certification, with certificates listed as valid through 21 July 2028. |
| Support | Support options include email support available 24/5, weekday phone support, scheduled calls, and weekly training workshops. | Conduction says its mail and phone are covered Monday through Friday, 9:00 to 17:00, and most questions get a same-day reply. |
Plans
Agile CRM
- FreeFree
- Starter$8.99 a month
- Regular$29.99 a month
- Enterprise$47.99 a month
- FreeFree
- FREEFree
- Starter$8.99 a month
- STARTER$8.99 a month
- Regular$29.99 a month
- REGULAR$29.99 a month
In their own words
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.