Agile CRM vs Reldesk
Agile CRM
agilecrm.com
Reldesk
reldesk.comSide by side
| Figure | Agile CRM | Reldesk |
|---|---|---|
| Price from | $8.99/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 12 | 3 |
| Spec score · CRM Software | 9.4 (#8) | 6.7 (#239) |
| Founded | 2013 | 2001 |
| Integrations | The vendor highlights integrations with Twitter, Facebook, Google Apps, Twilio, RingCentral and LinkedIn; plans also list Google, Shopify and Stripe sync. | The homepage lists Gmail/GSuite, Outlook/365, Excel, Google Sheets, Google Drive, Google Calendar, Apple iCal and Slack integrations. |
| Product | Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. | Reldesk is a cloud-based sales and relationship management system designed for small businesses. |
| Security | The pricing FAQ says customer data is stored in a separate database on Google Cloud and states a 99.5% uptime guarantee on paid plans. | The privacy policy says Reldesk limits personal-data access to those with a legitimate need to know, uses password-protected or secure storage locations, and uses SSL/TLS for data passed between its web server and browsers. |
Plans
Agile CRM
- FreeFree
- Starter$8.99 a month
- Regular$29.99 a month
- Enterprise$47.99 a month
- FreeFree
- FREEFree
- Starter$8.99 a month
- STARTER$8.99 a month
- Regular$29.99 a month
- REGULAR$29.99 a month
Reldesk
- GrowingPrice not published
- AcceleratingPrice not published
- Enterprise and BespokePriced on request
In their own words
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.