Agile CRM vs Salesforce Sales Cloud

Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.

Salesforce Sales Cloud is a CRM for managing sales activity through a browser extension and mobile app. It can automatically sync emails, events, and contacts, and provides a consolidated pipeline view with charts, AI help, and deal insights. Listed capabilities also include AI agents across deal stages, lead research and qualification, automated follow-up, contact enrichment, and tools for planning, approvals, and compensation tracking. Starter Suite includes dynamic email marketing and analytics. Teams can share account plans, knowledge, files, and data, and collaborate on opportunities. Salesforce lists full offline mobile functionality. Free Suite costs nothing per user per month. Starter Suite costs $25 a month per user and can be billed monthly or annually; Pro Suite is $100 a month per user, billed annually. Higher listed suites are also billed annually. Several suites list 10GB per organization, with additional per-user storage on higher tiers. Some advanced capabilities are available for purchase rather than included in the free tier; Advanced includes enhanced security, expanded data capacity, and Security Center.