Agile CRM vs Twenty
Agile CRM
agilecrm.com
Twenty
twenty.comSide by side
| Figure | Agile CRM | Twenty |
|---|---|---|
| Price from | $8.99/mo | $9/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 12 | 3 |
| Spec score · CRM Software | 9.4 (#8) | 8.5 (#60) |
| Email sync | Yes | Yes |
| Free plan | Yes | Yes |
| Intended users | The company describes Agile CRM as an integrated sales and marketing solution for small and medium-sized businesses. | The product is presented for technical teams building custom CRMs and internal apps that adapt to changing business needs. |
| Product | Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. | Twenty is an open-source CRM platform for technical teams to build a custom CRM around complex business needs. |
| Visual sales pipeline | Yes | Yes |
| Security | The pricing FAQ says customer data is stored in a separate database on Google Cloud and states a 99.5% uptime guarantee on paid plans. | Two-factor authentication is included across all listed plans; row-level permissions and SSO are unavailable on Pro but included on Organization and Enterprise. |
| Support | Support options include email support available 24/5, weekday phone support, scheduled calls, and weekly training workshops. | Pro includes standard support, Organization includes priority support, and Enterprise includes dedicated support and an SLA. |
Plans
Agile CRM
- FreeFree
- Starter$8.99 a month
- Regular$29.99 a month
- Enterprise$47.99 a month
- FreeFree
- FREEFree
- Starter$8.99 a month
- STARTER$8.99 a month
- Regular$29.99 a month
- REGULAR$29.99 a month
In their own words
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.