Agile CRM vs WICE CRM
Agile CRM
agilecrm.comWICE CRM
wice.deSide by side
| Figure | Agile CRM | WICE CRM |
|---|---|---|
| Price from | $8.99/mo | €30/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 12 | 4 |
| Spec score · CRM Software | 9.4 (#8) | 8.6 (#56) |
| Company history | The company page says Agile CRM launched in 2013 and names Manohar Chapalamadugu as its founder and CEO. | Wice says it has worked on web-based business software since 1998. |
| Free plan | Yes | Yes |
| Marketing automation | Marketing workflows are built with a drag-and-drop designer supporting multi-step campaigns. | Yes |
| Privacy | The privacy policy says customer and lead information is held confidential and describes SSL encryption during transmission; the policy is marked effective up to May 24, 2018. | Wice describes its service as supporting GDPR-compliant CRM use and says its servers are subject to German data protection rules. |
| Visual sales pipeline | Yes | Yes |
| Support | Support options include email support available 24/5, weekday phone support, scheduled calls, and weekly training workshops. | Wice offers an online manual, personal advice, online training, workshops, and an Academy; free telephone support is limited to the first 30 days and a free online tour. |
Plans
Agile CRM
- FreeFree
- Starter$8.99 a month
- Regular$29.99 a month
- Enterprise$47.99 a month
- FreeFree
- FREEFree
- Starter$8.99 a month
- STARTER$8.99 a month
- Regular$29.99 a month
- REGULAR$29.99 a month
WICE CRM
- On Demand FreeFree
- On Demand Plus€30 a month
- Inhouse€650 a month
- Inhouse-Variante€650, paid once
In their own words
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform. Sales tools cover contact and deal management, lead scoring, appointment scheduling, telephony, and sales reporting. Marketing features include campaign automation, email campaigns and tracking, landing pages, web engagement, and mobile marketing. Service tools include helpdesk ticketing, groups, labels, canned responses, views, activities, and reports. Android and iOS apps support managing contacts, sending campaigns, and making calls. Listed integrations include Twitter, Facebook, LinkedIn, Zendesk, HelpScout, and LiveHelpNow; developer resources include REST and language APIs, webhooks, and single sign-on integration. The Free plan costs nothing and allows up to 10 users and 1,000 contacts and companies. Starter costs $8.99 a month and includes 5,000 API calls per day. Higher plans add features such as two-way telephony and call recording. The pricing FAQ states a 99.5% uptime guarantee on paid plans. Agile CRM describes its offering as a sales and marketing solution for small and medium-sized businesses.