AgileCase vs AvidFlow
AgileCase
agilecase.comAvidFlow
avidsys.comSide by side
| Figure | AgileCase | AvidFlow |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 0 |
| Spec score · Case Management Software | 8.7 (#11) | 7.2 (#133) |
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Hosting | AgileCase is a 100% cloud case management system hosted on Amazon's AWS platform, so customers do not need internal server hardware. | The FOIA Case Management System is described as a cloud-based SaaS solution built on Microsoft technologies. |
| Case intake forms | Yes | Yes |
| Reporting dashboards | Yes | Yes |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | The case management page says in-system guidance and a knowledge base provide employees with information about features, policies, and workflows. |
| Workflow automation | Yes | Yes |