Tech riderRev. 28 Sept 2026
  1. 1Runs onAndroid, API, iOS, Mac, Web, Windows
  2. 2Costsfree trial · paid from $25/mo
  3. 3Case intake formsYes
  4. 4Workflow automationYes
  5. 5Custom case fieldsYes
  6. 6Audit trailYes
  7. 7Reporting dashboardsYes
  8. 8Deploymentcloud
8 lines stated Written from the maker's own pages: agilecase.com
The AgileCase homepage

Overview

AgileCase is ranked #19 of 177 in case management software on Specifiction. It runs on Android, API, iOS, macOS, Web, Windows. There is no free plan. A free trial is offered. Paid plans start at $25/mo.

AgileCase plans and pricing

All plans
Professional $25/mo Per User Per Month Users: 1-15 · Custom Reports: 10 · Email Templates: 10 · Automations: 10 · Storage: 50 GB · Email 2 Case: Yes · Audit Trail: 180 Days agilecase.com · 28 Sept 2026
Business $35/mo Per User Per Month Users: 15-30 · Annual Invoicing: Yes · Custom Reports: Unlimited · Email Templates: Unlimited · Automations: Unlimited · Storage: Unlimited (subject to fair use) · 2FA: Yes · Audit Trail: Yes · Client Connect: Unlimited · Bulk Emailing: Yes · Email Scheduling: Yes · Report Scheduling: Yes · IP Based Security: Yes · Custom Domain: Yes · Account Manager: Yes · Free Onboarding: Yes agilecase.com · 28 Sept 2026
Enterprise Not published 30+ users agilecase.com · 24 Sept 2026
Enterprise Not published Call Us To Discuss Your Needs Users: 30+ · Dedicated Account Manager: Yes · Private Cloud: Yes (extra costs apply) · Custom Integrations: Yes · Custom Development: Yes · White Branding: Yes agilecase.com · 28 Sept 2026

Compared on case management software

Free plan
Noagilecase.com
Paid from
$25/user/moagilecase.com
Case intake forms
Yesagilecase.com
Workflow automation
Yesagilecase.com
Custom case fields
Yesagilecase.com
Audit trail
Yesagilecase.com
Reporting dashboards
Yesagilecase.com
Deployment
cloudagilecase.com

Facts

Product
AgileCase is case management software that grows with a business.agilecase.com · 28 Sept 2026
Case organization
AgileCase organizes information into cases, with each case presenting information in tabs.agilecase.com · 28 Sept 2026
Core features
The platform provides custom fields, progress tracking and a case audit trail.agilecase.com · 28 Sept 2026
Reporting
Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF.agilecase.com · 28 Sept 2026
Automation
AgileCase supports scripting, trigger emails and trigger integrations when workflow conditions are met.agilecase.com · 28 Sept 2026
API
AgileCase offers a fully RESTful API that can create cases, extract case and contact information, update or deactivate information and support custom extensions.agilecase.com · 28 Sept 2026
Client portal
AgileConnect lets clients view permitted case information and upload information to their case.agilecase.com · 28 Sept 2026
Security
AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups.agilecase.com · 28 Sept 2026
Privacy
AgileCase says it is GDPR compliant, and its privacy policy references the UK GDPR, Data Protection Act 2018 and, where applicable, the EU GDPR.agilecase.com · 28 Sept 2026
Hosting
AgileCase is a 100% cloud case management system hosted on Amazon's AWS platform, so customers do not need internal server hardware.agilecase.com · 28 Sept 2026
Data import
AgileCase supports importing data from CSV, Excel and its REST API, with assisted imports available.agilecase.com · 28 Sept 2026
Support
AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses.agilecase.com · 28 Sept 2026
Integration pricing
Integration access is a paid add-on priced at $75 per month plus $100 per integration trigger.agilecase.com · 28 Sept 2026
Target users
AgileCase says its customers include foundations, not-for-profits, charities, law firms and banks.agilecase.com · 28 Sept 2026

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Sources