Tracker
riverside.net
What it is
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.
Spec sheet
- Purpose
- Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.Read 12 Oct 2026 · riverside.net
- Product
- Riverside provides tools for recording remote podcasts and video interviews.Read 12 Oct 2026 · riverside.com
- Intended users
- The company says its mission is to empower creators and businesses to build a brand and tell their stories.Read 12 Oct 2026 · riverside.com
- Deployment
- cloudRead 22 Sep 2026 · riverside.net
- Integrations
- The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations.Read 12 Oct 2026 · riverside.com
- Security
- The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.Read 12 Oct 2026 · riverside.net
- Support
- The Business plan includes a dedicated customer success manager and 24/7 live priority chat support.Read 12 Oct 2026 · riverside.com
- Headquarters
- Atlanta, GeorgiaRead 28 Sep 2026 · riverside.net
- Audit trail
- YesRead 22 Sep 2026 · riverside.net
- Business security
- The Business plan lists SSO with Okta and Azure and SOC2 and ISO27001 compliance.Read 12 Oct 2026 · riverside.com
- Calendaring
- It tracks statutory clocks, court dates, and discovery deadlines across cases.Read 12 Oct 2026 · riverside.net
- Case intake
- It automates the import of arrest data and citations to reduce redundant data entry.Read 12 Oct 2026 · riverside.net
- Charging and documents
- It supports statewide charge forms and generates indictments, accusations, subpoenas, and pleadings from case data.Read 12 Oct 2026 · riverside.net
- Editing
- The editor supports text-based editing, AI editing and repurposing, transcriptions, Magic Clips, and audio enhancement.Read 12 Oct 2026 · riverside.com
- Electronic discovery
- TED publishes discovery to defense counsel through a GCIC-compliant website and logs sends, receipts, and downloads.Read 12 Oct 2026 · riverside.net
- Integration coverage
- The site says CJEP exchange covers 50 counties and Judicial Data Exchange integration is local to five judicial circuits, with a framework to extend statewide.Read 12 Oct 2026 · riverside.net
- Investigation
- It centralizes case-related data and provides a statewide database of witnesses and defendants.Read 12 Oct 2026 · riverside.net
- Local recording
- Riverside records each participant’s audio and video on their own device and uploads files to the cloud during the session.Read 12 Oct 2026 · riverside.com
- Participant capacity
- A session can record up to 10 participants, with additional people able to watch live without being recorded.Read 12 Oct 2026 · riverside.com
- Plan limits
- The pricing FAQ says recording itself is unlimited, but separate track downloads are capped by plan and stop until the next billing cycle or an upgrade when the cap is reached.Read 12 Oct 2026 · riverside.com
- Publishing
- The Pro plan includes podcast hosting and analytics, and publishing to YouTube, Spotify, Apple, Instagram, LinkedIn, and other platforms.Read 12 Oct 2026 · riverside.com
- Recording quality
- With supported equipment, recordings can reach 4K video and uncompressed 48kHz WAV audio.Read 12 Oct 2026 · riverside.com
- Reporting dashboards
- YesRead 22 Sep 2026 · riverside.net
- Victim-witness services
- It provides VSSR-aligned service tracking and post-adjudication reporting for VWAP staff and grant compliance.Read 12 Oct 2026 · riverside.net
- Webinar limits
- The pricing FAQ says audience registration, Q&A, polls, automated email reminders, HubSpot integration, and webinar analytics require at least the Webinar plan.Read 12 Oct 2026 · riverside.com
- Workflow automation
- YesRead 22 Sep 2026 · riverside.net
Plans and prices
Strong points and limits
Strong points
- Automates arrest and citation imports
- Generates charging and court documents
- Tracks deadlines and court dates
- Logs electronic-discovery activity
- Provides statewide witness and defendant data
Limits
- Pricing is available only on request
- Judicial Data Exchange covers five circuits
- Some integrations have stated geographic limits
- Cloud deployment requires online access
Who it suits
It is intended for prosecutors, legal assistants, investigators, victim-witness staff, administrative staff and office leadership. The workflow suits offices handling statewide case data, discovery and statutory deadlines.
Verdict
Tracker brings prosecution intake, case records, deadlines, discovery and victim-witness reporting into one cloud platform. Its integration coverage is specified by jurisdiction, and pricing must be requested.
Where Specifiction places it
- Case Management Software#5 of 1778.9