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SPECIFICTION
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Socianote vs Tracker

Socianote

socianote.com

Tracker

riverside.net

Side by side

FigureSocianoteTracker
Price from$99/mo$24/mo
Free planYesYes
Free trial—Yes
Open source——
WebYesYes
macOS—Yes
iOSYesYes
AndroidYesYes
Plans published65
Spec score · Case Management Software8.9 (#3)8.9 (#5)
Audit trailAll changes are logged automatically in a tamper-evident audit trail.Yes
Deploymentcloudcloud
HeadquartersSingaporeAtlanta, Georgia
IntegrationsThe page says everything is in one place with no integrations to maintain.The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations.
Reporting dashboardsYesYes
Workflow automationYesYes

Plans

Socianote

  • FreeFree
  • Starter$99 a month
  • Team$249 a month
  • Scale$599 a month
  • EnterprisePriced on request
  • CustomPrice not published

Socianote pricing →

Tracker

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Tracker pricing →

In their own words

Socianote

Socianote is a cloud platform for organisations managing programmes, people and case-related documents. It combines case intake forms, workflow automation, audit trails and reporting dashboards with real-time caseload visibility and overdue-review alerts. Admins can approve intake requests, reassign cases and export organisational data. CSV imports cover people, volunteers, programmes, enrolments and case shells; exports are available as CSV, PDF and per-person files. The free plan is indefinite, needs no credit card and supports up to 3 staff, 50 people, 1 programme and 200 documents. Starter is $99 a month for up to 5 staff, 500 people, 5 programmes and 2,000 documents. Plans are priced by organisation size rather than user count, and annual billing provides two months free, approximately 17% off. Web access is available, with participant and volunteer apps for iOS and Android on Enterprise. Data is encrypted at rest and in transit; staff TOTP MFA is available after enrollment. Each uploaded document is limited to 5 MB.

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Tracker

Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.

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