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FAMCare

famcare.net

From $795/mo WebWindowsmacOSiOSAndroidAPI
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Spec score 8.9 #2 of 177 in Case Management Software

What it is

FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.

Spec sheet

What it does
FAMCare is configurable case-management software for human-service agencies that manages clients, services, workflows, outcomes, reporting and compliance.Read 15 Oct 2026 · famcare.net
Purpose
FAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting.Read 30 Sep 2026 · famcare.net
Deployment
FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network.Read 30 Sep 2026 · famcare.net
Free plan
NoRead 20 Sep 2026 · famcare.net
Integrations
Listed integrations include Microsoft Power BI, NextGen Office, Twilio, miniOrange, Elavon and Oracle Fusion Cloud EPM.Read 15 Oct 2026 · capterra.com
Security
The maker states FAMCare holds SOC 2 Type II certification and describes encryption in transit and at rest, role-based access, cloud hosting on Microsoft Azure, backups and continuous monitoring.Read 30 Sep 2026 · famcare.net
Headquarters
St. Louis, Missouri, United StatesRead 28 Sep 2026 · famcare.net
Founded
1998Read 28 Sep 2026 · famcare.net
Maker
Global Vision Technologies, Inc. develops FAMCare and also offers ClinicalPURSUIT patient-registry software.Read 15 Oct 2026 · linkedin.com
API and web services
FAMCare supports API-based integrations and bidirectional secure web-service data transfers with third-party systems and databases.Read 15 Oct 2026 · famcare.net
Assessments
An assessment builder supports weighted responses, conditional logic, scoring and outcome tracking.Read 15 Oct 2026 · famcare.net
Availability claim
The technical page advertises a 99.99% uptime SLA, while the FAQ states 99.9% uptime.Read 15 Oct 2026 · famcare.net
Billing
Billing modules cover fee-for-service, census, foster-care, Medicaid 837/835 and mixed funding models.Read 15 Oct 2026 · famcare.net
Case notes
Users can create dynamic case notes for individuals and groups and attach them to client records.Read 15 Oct 2026 · famcare.net
Casework features
Features include intake and referral management, assessments, service planning, case notes, scheduling, caseload dashboards, outcomes tracking and document storage.Read 30 Sep 2026 · famcare.net
Cloud hosting
The cloud service is described as using Microsoft Azure, redundant backups, continuous monitoring and encrypted data at rest and in transit.Read 15 Oct 2026 · famcare.net
Company size
LinkedIn lists Global Vision Technologies as privately held with 11–50 employees.Read 15 Oct 2026 · linkedin.com
Data exchange
FAMCare supports API-based integrations and secure web services for data exchange with third-party systems.Read 30 Sep 2026 · famcare.net
Documentation depth
The public user manual explains base functionality but explicitly says it is not a technical SQL or .NET guide and may not reflect customer customizations.Read 15 Oct 2026 · intranet.globalvisiontech.com
HIPAA
The maker states FAMCare is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications.Read 30 Sep 2026 · famcare.net
Implementation
The FAQ estimates 30–90 days for a small engagement and lists planning, migration, configuration, testing, training and go-live support.Read 15 Oct 2026 · famcare.net
Intake and referrals
Features include intake and referral management with eligibility handling and automation.Read 15 Oct 2026 · famcare.net
Limit: learning curve
A GetApp reviewer cites a steep learning curve and complicated pathways as navigation challenges.Read 15 Oct 2026 · getapp.com
Limit: price
A Capterra reviewer says the system is expensive for a small nonprofit.Read 15 Oct 2026 · capterra.com
Limit: reporting cleanup
A reviewer reports that exported reports can contain extra rows or columns requiring spreadsheet cleanup.Read 15 Oct 2026 · capterra.com
Limit: unsaved work
A G2 reviewer warns that text may be lost if users leave a page without saving.Read 15 Oct 2026 · g2.com
Medication and clinical data
Optional modules support medication administration, e-prescribing and ICD-10/DSM-V diagnosis tracking.Read 15 Oct 2026 · famcare.net
Mobile access
Mobile browsers on Android and iOS are supported, with mobile entry intended for demographics, case notes, assessments and signatures.Read 15 Oct 2026 · intranet.globalvisiontech.com
Notable news: procurement
On September 5, 2024, GVT announced FAMCare availability through the NASPO ValuePoint Cloud Solutions Contract via SHI International.Read 15 Oct 2026 · famcare.net
Notable news: website launch
Global Vision Technologies announced a redesigned FAMCare website and FAMCare 2.0 rollout on May 27, 2025.Read 15 Oct 2026 · famcare.net
Praise: customization
Reviewers repeatedly praise the ability to customize workflows and forms for unusual real-world program requirements.Read 15 Oct 2026 · g2.com
Praise: support
Capterra reviewers describe customer support as responsive, helpful and thorough during setup and daily use.Read 15 Oct 2026 · capterra.com
Praise: usability
Users report that staff can learn navigation quickly and appreciate having a unified client record with document uploads and structured notes.Read 15 Oct 2026 · capterra.com
Primary users
The product targets government, nonprofit and tribal organizations working in child welfare, behavioral health, juvenile justice, aging, housing and other human-service programs.Read 15 Oct 2026 · famcare.net
Rating on Capterra
4.3 out of 5 from 20 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
4.4 out of 5 from 9 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
4.3 out of 5 from 20 reviewsRead 15 Oct 2026 · getapp.com
Rating on Software Advice
4.3 out of 5 from 20 reviewsRead 15 Oct 2026 · softwareadvice.com
Reporting
The product includes more than 50 predefined reports, a reporting wizard, pivot-table data mining, KPI tools and Power BI reporting.Read 15 Oct 2026 · famcare.net
Scheduling
Dynamic calendars and scheduling are available for clients and caseworkers.Read 15 Oct 2026 · famcare.net
SDK availability
The reviewed official pages describe APIs and web services but do not publish a developer SDK or public API reference.Read 15 Oct 2026 · famcare.net
Security compliance
FAMCare states that it is HIPAA compliant and SOC 2 Type II certified, with role-based access and audit trails.Read 15 Oct 2026 · famcare.net
Self-hosting
FAMCare can be licensed and installed on a customer network, with integrators assisting the IT team.Read 15 Oct 2026 · famcare.net
Service planning
The platform provides care and service planning, goal management, program enrollment and discharge tracking.Read 15 Oct 2026 · famcare.net
Support and training
The maker offers web-based and video training, manuals, a knowledge base, onsite training and Master Certification Training.Read 30 Sep 2026 · famcare.net
System requirements
The user manual lists Windows or Macintosh with Edge, Firefox 23+ or Chrome, popup permissions, at least 2 GB RAM and 1.5 Mbps internet.Read 15 Oct 2026 · intranet.globalvisiontech.com
Target users
FAMCare serves human services organizations, including child welfare, behavioral health, homeless services and Indigenous community programs.Read 30 Sep 2026 · famcare.net
Workflow automation
Pathways provides configurable workflow checklists that drive tasks, alerts, flags and reminders.Read 15 Oct 2026 · globalvisiontech.com

Plans and prices

Basic $795 a month $795/mo. FAMCare Platform · 10 user licenses · Basic Configuration Services · User and administrator training · Backup and Disaster Recover Services Read 15 Oct 2026 · capterra.com
FAMCare Foundation $9,540 a year 5 Subscription Per Year Read 15 Oct 2026 · g2.com
Tailored pricing overview Priced on request Investment based on user count · deployment scale · configuration · request a tailored overview Read 30 Sep 2026 · famcare.net

Every FAMCare plan and price →

Strong points and limits

Strong points

  • Includes intake, referrals, service planning, and case notes.
  • Offers more than 50 predefined reports and queries.
  • Supports cloud hosting or on-premise installation.
  • Works with Android and iPhone phones and tablets.
  • Offers API integrations and secure web services.

Limits

  • No free plan is available.
  • Pricing is provided on request.
  • Implementation timing varies; smaller engagements typically take 30 to 90 days.

Who it suits

FAMCare is intended for human services organizations, including child welfare, behavioral health, homeless services, and Indigenous community programs. It may suit agencies that need casework tools alongside outcome-level reporting.

Verdict

FAMCare combines casework management with reporting and several deployment options. Agencies should request pricing based on their user count, deployment scale, and configuration needs.

Where Specifiction places it

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