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EQS Integrity Line

eqs.com

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Spec score 9.1 #1 of 177 in Case Management Software

What it is

EQS Integrity Line is a cloud, web-based whistleblower and case management platform for receiving reports and handling investigations. It provides case intake forms, workflow automation, custom fields, audit trails, reporting dashboards, mobile apps, policy acknowledgments, review scheduling, approval workflows, version history, and single sign-on. Essential is specified for organizations with 50–500 employees and includes custom branding, an EU Directive-aligned reporting flow, anonymous file and voice uploads, status tracking, notes, manager assignment, anonymization, deletion, and audit logs. Professional targets 500–5000 employees and adds country-specific forms and disclaimers, keyword auto-routing, interactive dashboards, configurable fields, and granular access control. Enterprise is for organizations with 5000 or more employees and includes configurable case tabs, chart building, AI classification, summaries, transcription, anonymization with human review, advanced role-based access control, SSO/SAML, and SCIM provisioning. Pricing is on request. EQS Integrity Line is headquartered in Munich, Germany, and was founded in 2000.

Spec sheet

What it does
EQS Integrity Line provides confidential and anonymous whistleblowing intake, case management, investigations and compliance reporting.Read 15 Oct 2026 · eqs.com
Deployment
cloudRead 19 Sep 2026 · eqs.com
API
The Compliance Cockpit exposes bidirectional APIs for pushing case data to external systems and consuming external data.Read 15 Oct 2026 · eqs.com
Mobile apps
YesRead 19 Sep 2026 · eqs.com
Headquarters
Munich, GermanyRead 28 Sep 2026 · eqs.com
Founded
2000Read 28 Sep 2026 · eqs.com
Accessibility
EQS states that Integrity Line has WCAG Bronze Level certification with keyboard, screen-reader and high-contrast support.Read 15 Oct 2026 · eqs.com
AI anonymization
AI features can anonymize personal data in reports and translated content, with human review controls in the Enterprise tier.Read 15 Oct 2026 · eqs.com
AI triage
AI can classify reports, suggest severity and route cases using configurable attributes and responsibilities.Read 15 Oct 2026 · eqs.com
Anonymous dialogue
Reporters receive a secure mailbox for anonymous communication with caseworkers during an investigation.Read 15 Oct 2026 · integrityline.com
Audit trail
YesRead 19 Sep 2026 · eqs.com
Case intake forms
YesRead 19 Sep 2026 · eqs.com
Case workflow
The system records receipt, acknowledgement, categorisation, assignment, investigation actions, decisions and closure in a timestamped case timeline.Read 15 Oct 2026 · eqs.com
Company founding
EQS Group was founded in Munich in 2000 by Achim Weick.Read 15 Oct 2026 · eqs.com
Company headquarters and size
EQS lists Munich, Germany as headquarters and LinkedIn lists 501–1,000 employees.Read 15 Oct 2026 · linkedin.com
Company legal name
The operating company is EQS Group AG.Read 15 Oct 2026 · eqs.com
Custom case fields
YesRead 19 Sep 2026 · eqs.com
Dashboards
Real-time statistics, configurable dashboards, filters and exports support compliance reporting and trend analysis.Read 15 Oct 2026 · integrityline.com
Data residency
The vendor offers data centers in North America, Europe and Asia-Pacific, with ISO 27001 certification stated for all facilities.Read 15 Oct 2026 · eqs.com
Documentation and training
EQS implementation materials describe up to six to eight workshops covering intake forms, case configuration, case handling, reports and dashboards.Read 15 Oct 2026 · eqs.com
Encryption
The vendor describes 2048-bit end-to-end encryption, encrypted storage and secure HTTPS transmission.Read 15 Oct 2026 · eqs.com
Identity integrations
DataSync documentation covers SCIM, Microsoft Entra, Microsoft Graph, Personio, SAP SuccessFactors, Planerio and SFTP connectors.Read 15 Oct 2026 · compliance.eqscockpit.com
Implementation
EQS says standard implementations take a few business days, while complex multinational deployments generally take 8–12 weeks.Read 15 Oct 2026 · eqs.com
Integration listing
G2 lists Workday HCM as an integration for EQS Integrity Line.Read 15 Oct 2026 · g2.com
Limit: integration depth
The Gartner review identifies limited integration capabilities as a drawback.Read 15 Oct 2026 · gartner.com
Limit: login and acknowledgements
Software Advice reviewers report difficult login for questions, no automatic restart after the former BKMS service and a request to improve automatic receipt acknowledgements.Read 15 Oct 2026 · softwareadvice.com
Limit: mobile app
A Software Advice reviewer says a mobile app for controlling the system is missing.Read 15 Oct 2026 · softwareadvice.com
Limit: service and navigation
G2 reviews mention slow support responses, complex navigation, data-management issues and slow performance.Read 15 Oct 2026 · g2.com
Ownership
Thoma Bravo completed its takeover in February 2024 and held approximately 98% of EQS share capital after closing.Read 15 Oct 2026 · thomabravo.com
Praise: reliability
The Gartner reviewer highlights simplicity, interface quality and reliability.Read 15 Oct 2026 · gartner.com
Praise: security and simplicity
Software Advice reviewers highlight security, safety, clear rules, functionality and self-explanatory operation.Read 15 Oct 2026 · softwareadvice.com
Praise: usability and support
G2 reviewers commonly praise ease of use, customization and responsive customer support.Read 15 Oct 2026 · g2.com
Privacy design
EQS states that Integrity Line does not log IP addresses, device fingerprints or report-linked metadata.Read 15 Oct 2026 · eqs.com
Rating on Capterra
4.8 out of 5 from 9 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
4.5 out of 5 from 62 reviewsRead 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
5.0 out of 5 from 1 reviewRead 15 Oct 2026 · gartner.com
Rating on Software Advice
4.8 out of 5 from 9 reviewsRead 15 Oct 2026 · softwareadvice.com
Regulatory coverage
EQS positions the product for the EU Whistleblowing Directive, German HinSchG, French Sapin II, GDPR and related internal policies.Read 15 Oct 2026 · eqs.com
Reporting channels
Reports can be submitted through encrypted web, phone and mobile channels, with file and voice uploads available.Read 15 Oct 2026 · eqs.com
Reporting dashboards
YesRead 19 Sep 2026 · eqs.com
Security certification
EQS states that Integrity Line runs on ISO/IEC 27001-certified infrastructure and is independently audited.Read 15 Oct 2026 · eqs.com
Security testing
A published penetration-test certificate covers the Integrity Line admin backend and frontend using OWASP and BSI guidance.Read 15 Oct 2026 · eqs.com
Translation
The product supports more than 80 languages and offers machine translation trained for compliance terminology.Read 15 Oct 2026 · eqs.com
User synchronization API
EQS documents HTTP JSON POST and GET APIs for synchronizing user directories with the Compliance Platform.Read 15 Oct 2026 · compliance.eqscockpit.com
Workflow automation
YesRead 19 Sep 2026 · eqs.com

Plans and prices

Essential £85 a month from £85 / month small and medium-sized companies · over 80 languages · standard case management Read 15 Oct 2026 · integrityline.com
Professional £170 a month from £170 / month customisation options · comprehensive case management · real-time reporting · configurable reporting process Read 15 Oct 2026 · integrityline.com
Enterprise Priced on request on request full-feature solution · highest customization · tailored case management · comprehensive reporting and analysis · telephone reporting channel possible Read 15 Oct 2026 · integrityline.com

Every EQS Integrity Line plan and price →

Strong points and limits

Strong points

  • Cloud deployment with web access
  • Includes anonymous file and voice uploads
  • Provides audit trails and reporting dashboards
  • Offers configurable workflows and case fields
  • Enterprise adds SSO/SAML and SCIM

Limits

  • Pricing is available only on request
  • Plan features vary by employee-count band
  • Advanced AI features are limited to Enterprise

Who it suits

It suits organizations that need structured whistleblower intake, investigation workflows, and reporting. The three plans are organized around employee-count ranges and different control requirements.

Verdict

EQS Integrity Line covers intake, workflow, audit, reporting, and access controls across three organization-size plans. Buyers should match their employee range to the plan-specific feature set.

Where Specifiction places it

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