AgileCase vs FAMCare
AgileCase
agilecase.comFAMCare
famcare.netSide by side
| Figure | AgileCase | FAMCare |
|---|---|---|
| Price from | $25/mo | $795/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Case Management Software | 8.7 (#11) | 8.9 (#2) |
| Deployment | cloud | FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network. |
| Free plan | No | No |
| Reporting | Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF. | The product includes more than 50 predefined reports, a reporting wizard, pivot-table data mining, KPI tools and Power BI reporting. |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | The maker states FAMCare holds SOC 2 Type II certification and describes encryption in transit and at rest, role-based access, cloud hosting on Microsoft Azure, backups and continuous monitoring. |
| Target users | AgileCase says its customers include foundations, not-for-profits, charities, law firms and banks. | FAMCare serves human services organizations, including child welfare, behavioral health, homeless services and Indigenous community programs. |
| Workflow automation | Yes | Pathways provides configurable workflow checklists that drive tasks, alerts, flags and reminders. |
Plans
FAMCare
- Basic$795 a month
- FAMCare Foundation$9,540 a year
- Tailored pricing overviewPriced on request
In their own words
FAMCare
FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.