AgileCase vs Canalix Advanced Case Management
AgileCase
agilecase.com
Canalix Advanced Case Management
canalix.comSide by side
| Figure | AgileCase | Canalix Advanced Case Management |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 0 |
| Spec score · Case Management Software | 8.7 (#11) | 7.1 (#143) |
| Deployment | cloud | cloud |
| Product | AgileCase is case management software that grows with a business. | Advanced Case Management is a fifth-generation low-code platform that uses data, rule-driven automation, user experience design, and AI to improve caseworker efficiency. |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | Canalix says its information security system is based on ISO 27001 and links to an ISO 27001 certificate and Cyber Essentials certificate. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | The G-Cloud page states that standard support includes SLAs during normal working hours and 99.5% system availability, with optional 24/7 support and elevated RTOs and RPOs. |
| Workflow automation | Yes | Yes |
Plans
In their own words
Canalix Advanced Case Management
Canalix Advanced Case Management has no write-up on Specifiction yet; its figures are above.