AgileCase vs Chorus Intelligence Suite
AgileCase
agilecase.com
Chorus Intelligence Suite
chorusintel.comSide by side
| Figure | AgileCase | Chorus Intelligence Suite |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.7 (#11) | 8.2 (#31) |
| API | AgileCase offers a fully RESTful API that can create cases, extract case and contact information, update or deactivate information and support custom extensions. | The company says custom integrations with an existing records management system or another database can be made via an API. |
| Audit trail | Yes | Yes |
| Deployment | cloud | The suite is hosted as a SaaS product using AWS and supports cloud-based deployment. |
| Reporting | Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF. | Users can create custom evidential reports with interactive timelines, maps, pivot tables, heat charts, and matrices. |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | Chorus says it does not own or access customer data; its certifications page describes ISO 27001, ISO 9001, Cyber Essentials Plus, and GDPR measures. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | The US contact page lists a support phone number and support email address. |
| Workflow automation | Yes | Yes |
Plans
Chorus Intelligence Suite
- Chorus Intelligence SuitePriced on request
In their own words
Chorus Intelligence Suite
Chorus Intelligence Suite has no write-up on Specifiction yet; its figures are above.