AgileCase vs Hyland OnBase
AgileCase
agilecase.com
Hyland OnBase
hyland.comSide by side
| Figure | AgileCase | Hyland OnBase |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 2 |
| Spec score · Case Management Software | 8.7 (#11) | 8.5 (#14) |
| API | AgileCase offers a fully RESTful API that can create cases, extract case and contact information, update or deactivate information and support custom extensions. | The Foundation 26.1 documentation includes a dedicated API Server component with authentication, database, operating-system, browser and hosting requirements. |
| Deployment | cloud | OnBase is offered as Hyland Cloud-hosted content services and as an on-premises installation. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | Hyland Premier Care Standard is included as part of a subscription or software maintenance agreement; listed Standard phone support is for S1 issues only. |
Plans
In their own words
Hyland OnBase
Hyland OnBase is an operational content management product for capturing and governing enterprise documents, automating content-centered workflows, and feeding data to business systems. Automated capture classifies and verifies business data from multiple sources. Configurable workflows, forms, and rules route documents and manage exceptions, while case management can cover documents, emails, tasks, approvals, compliance, and verifications. OnBase also supports secure document retention and destruction through the records lifecycle. Listed controls include OCR, version history, granular access control, audit logs, rule-based classification, legal holds, and disposition workflows. Reporting includes interactive dashboards and audit trails. Hyland says its solutions connect with more than 500 unique applications. Deployment options include on-premises and hosted configurations, and OnBase Mobile is accessed through the Hyland Mobile app for iOS and Android. Pricing is on request; the Base subscription is listed for 100 named users, without a price. A free plan is also listed. Hyland is headquartered in Westlake, Ohio, and was founded in 1991.