| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.7 (#11) | 7.8 (#56) |
| Audit trail | Yes | Yes |
| Custom case fields | Yes | Yes |
| Deployment | cloud | cloud |
| Hosting | AgileCase is a 100% cloud case management system hosted on Amazon's AWS platform, so customers do not need internal server hardware. | The company says all data is hosted in U.S. regions. |
| Case intake forms | Yes | Yes |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | The company says systems handling protected health information are HIPAA-compliant, encrypt PHI in transit and at rest, and use a documented breach-notification process. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | Mon Ami describes support from a team familiar with aging and disability services, OAAPS, NORS, and compliance requirements. |
| Workflow automation | Yes | Yes |