| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Case Management Software | 8.7 (#11) | 7.4 (#110) |
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Hosting | AgileCase is a 100% cloud case management system hosted on Amazon's AWS platform, so customers do not need internal server hardware. | The trust center says data is hosted in the continental United States, with primary and secondary data centers in Dallas, Texas and Columbus, Ohio. |
| Case intake forms | Yes | Yes |
| Product | AgileCase is case management software that grows with a business. | myOneFlow is an AI-driven, configurable case management and program management platform for public service organizations. |
| Reporting | Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF. | Reporting tools include WIOA reporting for PIRL and prebuilt NRS tables, with real-time participant, cohort, and program data. |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | The trust center says data is encrypted at rest with AES-256 and in transit with SSL/TLS, and access controls include role-based permissions and MFA support. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | Packages include training and implementation; ongoing live support is listed for Expand, Learn, and Success, but not Engage. |
| Workflow automation | Yes | Yes |