AgileCase vs Spear Case Management
AgileCase
agilecase.comSpear Case Management
spear-tech.comSide by side
| Figure | AgileCase | Spear Case Management |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.7 (#11) | 8.0 (#38) |
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Case intake forms | Yes | Yes |
| Reporting | Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF. | Structured case data supports operational dashboards and management reporting, including status, assignments, referrals, appointments, utilization reviews, lost time, and savings. |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | Role-based access can be configured for case managers, supervisors, adjusters, UR nurses, billing, document, and executive read-only users using Power Platform and Dataverse security roles. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | Spear lists customer support by email and says its sales team can help with a proposal or demo. |
| Workflow automation | Yes | Yes |
Plans
In their own words
Spear Case Management
Spear Case Management has no write-up on Specifiction yet; its figures are above.