AgileCase vs StarCompliance Incident Management
AgileCase
agilecase.comStarCompliance Incident Management
starcompliance.comSide by side
| Figure | AgileCase | StarCompliance Incident Management |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.7 (#11) | 7.6 (#82) |
| Audit trail | Yes | Yes |
| Custom case fields | Yes | Yes |
| Deployment | cloud | cloud |
| Case intake forms | Yes | Yes |
| Privacy | AgileCase says it is GDPR compliant, and its privacy policy references the UK GDPR, Data Protection Act 2018 and, where applicable, the EU GDPR. | Star says it complies with GDPR and participates in the EU-U.S., UK, and Swiss Data Privacy Frameworks. |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | Star says it protects data with SOC 2 Type II and ISO 27001-certified data centers, SSO and MFA, firewalls, penetration testing, and continuous monitoring. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | Star offers 24/5 multi-channel support, including in-app help, email, and phone, with scheduled check-ins. |
| Workflow automation | Yes | Yes |
Plans
StarCompliance Incident Management
- Custom pricingPriced on request
In their own words
StarCompliance Incident Management
StarCompliance Incident Management has no write-up on Specifiction yet; its figures are above.