AgileCase vs Sumac Case Management
AgileCase
agilecase.comSumac Case Management
societ.comSide by side
| Figure | AgileCase | Sumac Case Management |
|---|---|---|
| Price from | $25/mo | $179/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Case Management Software | 8.7 (#11) | 7.5 (#98) |
| Custom case fields | Yes | Yes |
| Deployment | cloud | hybrid |
| Free plan | No | No |
| Hosting | AgileCase is a 100% cloud case management system hosted on Amazon's AWS platform, so customers do not need internal server hardware. | Sumac is cloud-based and the vendor says its cloud software uses Amazon Web Services; Canadian data hosting is available for Canadian organizations. |
| Case intake forms | Yes | Web-based client intake forms can save submitted information directly into the system as client records. |
| Reporting dashboards | Yes | Yes |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | Plans include support by phone, email, portal, and in-app tools, plus on-demand instructor-led training and automatic software updates. |
| Workflow automation | Yes | Yes |
Plans
Sumac Case Management
- Starting price$179 a month
- Sumac Case Management$179 a month
In their own words
Sumac Case Management
Sumac Case Management has no write-up on Specifiction yet; its figures are above.