AgileCase vs Traverse
AgileCase
agilecase.comTraverse
help.teamnorthwoods.comSide by side
| Figure | AgileCase | Traverse |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.7 (#11) | 7.7 (#72) |
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Case intake forms | Yes | Yes |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | Traverse is built on AWS, uses HIPAA- and FedRAMP-compliant services, and encrypts data at rest and in transit. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | Northwoods describes in-app learning and live chat, and says its support center provides ongoing help after launch. |
| Workflow automation | Yes | Yes |
Plans
In their own words
Traverse
Traverse has no write-up on Specifiction yet; its figures are above.