AgileCase vs Yakabod Case Management
AgileCase
agilecase.comYakabod Case Management
yakabod.comSide by side
| Figure | AgileCase | Yakabod Case Management |
|---|---|---|
| Price from | $25/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.7 (#11) | 8.0 (#40) |
| API | AgileCase offers a fully RESTful API that can create cases, extract case and contact information, update or deactivate information and support custom extensions. | The platform offers open REST APIs using CRUD and JSON. |
| Audit trail | Yes | Yes |
| Custom case fields | Yes | Yes |
| Deployment | cloud | hybrid |
| Case intake forms | Yes | Yes |
| Reporting | Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF. | Configurable dashboards provide operational and strategic metrics, visualizations, and customizable reports. |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | Yakabod lists a hardened virtual appliance, two-factor authentication, encryption at rest and in transit, secure storage, and audit trails among its security features. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | Yakabod provides contact details for support inquiries: [email protected] and (301) 662-4554. |
| Workflow automation | Yes | Yes |
Plans
In their own words
Yakabod Case Management
Yakabod Case Management has no write-up on Specifiction yet; its figures are above.