Agoserve vs FieldEdge
Agoserve
agoserve.com
FieldEdge
fieldedge.comSide by side
| Figure | Agoserve | FieldEdge |
|---|---|---|
| Price from | €60/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 6 |
| Spec score · Appliance Repair Software | 8.8 (#1) | 8.3 (#7) |
| Headquarters | Paris, France | Atlanta, Georgia, United States |
| Integrations | Agoserve receives work orders from integrated Agoraplus partners, including manufacturers, resellers, and insurers. | The vendor lists QuickBooks, Intacct, FleetSharp and Trane Technologies among its integrations. |
| Security | The maker says data is hosted in a protected data center in France, backed up daily, and handled in compliance with GDPR. | An independent review reports SOC 2 certification, SSL encryption and GDPR compliance for FieldEdge. |
| Support | The maker offers free access to online assistance and documentation and says its customer service team answers questions during product demonstrations. | Support differs by tier: Select receives chat, Premier receives email or phone, and Elite receives a dedicated customer-success representative. |
Plans
Agoserve
- Agoserve — 6 to 10 licenses€60 a month
- Agoserve — 3 to 5 licenses€80 a month
- Agoserve — 2 licenses€120 a month
- Agoserve — 1 license€170 a month
- Agoserve — more than 10 licensesPriced on request
FieldEdge
- SelectPrice not published
- PremierPrice not published
- ElitePrice not published
- ElitePriced on request
- PremierPriced on request
- SelectPriced on request
In their own words
Agoserve
Agoserve is an operations platform for home appliance repair businesses working in the field, workshop, or store. It manages repair files from the initial request through invoicing, with tracking, customer notifications, and progress updates. Teams can schedule interventions centrally and assign technicians according to availability and skills. Warranty workflows generate and transmit standardized ISG reports, while parts can be reserved against repair files and tracked for availability, allocation, shortages, and replacements. Agoserve receives work orders from integrated Agoraplus partners, including manufacturers, resellers, and insurers; its maker says it works with more than 125 appliance brands, distributors, and contractors. Technicians can update their activity in real time during customer visits using the mobile version. The platform runs on Android, iOS, Linux, macOS, web, and Windows, and an account is required for V3. The maker says subscriptions include Agoraplus access and are priced by active users. Listed monthly prices are €170.00 for one license, €120.00 for two, €80.00 for three to five, and €60.00 for six to ten; more than ten licenses are priced on quotation.