Agoserve vs PettyLogs

Agoserve is an operations platform for home appliance repair businesses working in the field, workshop, or store. It manages repair files from the initial request through invoicing, with tracking, customer notifications, and progress updates. Teams can schedule interventions centrally and assign technicians according to availability and skills. Warranty workflows generate and transmit standardized ISG reports, while parts can be reserved against repair files and tracked for availability, allocation, shortages, and replacements. Agoserve receives work orders from integrated Agoraplus partners, including manufacturers, resellers, and insurers; its maker says it works with more than 125 appliance brands, distributors, and contractors. Technicians can update their activity in real time during customer visits using the mobile version. The platform runs on Android, iOS, Linux, macOS, web, and Windows, and an account is required for V3. The maker says subscriptions include Agoraplus access and are priced by active users. Listed monthly prices are €170.00 for one license, €120.00 for two, €80.00 for three to five, and €60.00 for six to ten; more than ten licenses are priced on quotation.

PettyLogs brings customer records, appointments, jobs, parts, payments, receipts, device history and cash bookkeeping together for repair and service businesses. Its Digital Cash Book logs daily transactions and receipts, tracks opening balances, income, expenses, bank deposits and transfers, and shows a live balance for each cash point. The free plan includes one branch and one local cash point. Paid modules add reporting, cash sales and repair workflows; Cash Sales requires Reporting, and Repairs requires Cash Sales, so enabling Repairs also enables both other modules. Repairs covers jobs, parts-to-order and warranty tracking. AI can suggest identifiers from device labels or VIN plates, which users must check before saving. Customers can use a free My Purchases account to view linked receipts, cash sales and repair jobs. Reporting exports a cash-book CSV formatted for Xero, though PettyLogs says it does not replace accounting software. PettyLogs runs on the web and is aimed at phone, electronics and appliance repair businesses, auto workshops and other service businesses.