Agoserve vs Smart Service
Agoserve
agoserve.com
Smart Service
smartservice.comSide by side
| Figure | Agoserve | Smart Service |
|---|---|---|
| Price from | €60/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 4 |
| Spec score · Appliance Repair Software | 8.8 (#1) | 8.2 (#13) |
| Headquarters | Paris, France | Dublin, Ohio, United States |
| Integrations | Agoserve receives work orders from integrated Agoraplus partners, including manufacturers, resellers, and insurers. | Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage. |
| Security | The maker says data is hosted in a protected data center in France, backed up daily, and handled in compliance with GDPR. | Smart Service states that payment transactions use PCI-compliant encryption. |
| Work orders | It supports centralized intervention scheduling and technician assignment based on availability and skills. | Technicians can receive schedules, update job status, complete digital forms and submit work orders from mobile devices. |
Plans
Agoserve
- Agoserve — 6 to 10 licenses€60 a month
- Agoserve — 3 to 5 licenses€80 a month
- Agoserve — 2 licenses€120 a month
- Agoserve — 1 license€170 a month
- Agoserve — more than 10 licensesPriced on request
Smart Service
- Standard SubscriptionPrice not published
- Enterprise SubscriptionPrice not published
- Purchase OptionPrice not published
- Standard Subscription (Cloud or Desktop)$129.99 a month
In their own words
Agoserve
Agoserve is an operations platform for home appliance repair businesses working in the field, workshop, or store. It manages repair files from the initial request through invoicing, with tracking, customer notifications, and progress updates. Teams can schedule interventions centrally and assign technicians according to availability and skills. Warranty workflows generate and transmit standardized ISG reports, while parts can be reserved against repair files and tracked for availability, allocation, shortages, and replacements. Agoserve receives work orders from integrated Agoraplus partners, including manufacturers, resellers, and insurers; its maker says it works with more than 125 appliance brands, distributors, and contractors. Technicians can update their activity in real time during customer visits using the mobile version. The platform runs on Android, iOS, Linux, macOS, web, and Windows, and an account is required for V3. The maker says subscriptions include Agoraplus access and are priced by active users. Listed monthly prices are €170.00 for one license, €120.00 for two, €80.00 for three to five, and €60.00 for six to ten; more than ten licenses are priced on quotation.
Smart Service
Smart Service has no write-up on Specifiction yet; its figures are above.