Agoserve vs STEL Order

Agoserve is an operations platform for home appliance repair businesses working in the field, workshop, or store. It manages repair files from the initial request through invoicing, with tracking, customer notifications, and progress updates. Teams can schedule interventions centrally and assign technicians according to availability and skills. Warranty workflows generate and transmit standardized ISG reports, while parts can be reserved against repair files and tracked for availability, allocation, shortages, and replacements. Agoserve receives work orders from integrated Agoraplus partners, including manufacturers, resellers, and insurers; its maker says it works with more than 125 appliance brands, distributors, and contractors. Technicians can update their activity in real time during customer visits using the mobile version. The platform runs on Android, iOS, Linux, macOS, web, and Windows, and an account is required for V3. The maker says subscriptions include Agoraplus access and are priced by active users. Listed monthly prices are €170.00 for one license, €120.00 for two, €80.00 for three to five, and €60.00 for six to ten; more than ten licenses are priced on quotation.

STEL Order is management software for appliance repair businesses handling service requests, installations, technicians, products, and payments. It supports job requests, technician assignments, work notes, multi-day tasks, invoicing, and payment workflows. Customer files can hold warranty information, images, audio, video, billing details, transaction history, and contact preferences. The software also tracks customer equipment and assets, product catalogs, bundled products, price lists, and inventory across multiple locations. Native Android and iOS apps support offline work and synchronize data when connectivity returns. Integrations include Shopify, WooCommerce, PrestaShop, PayPal, Stripe, Zapier, n8n, and Make. Its public REST API lets developers read, create, edit, and delete information. The free plan includes catalog, CRM, estimates, billing, expenses, calendar, reports, and a mobile app. Business costs $60 monthly and Pro costs $90 monthly; both include field service management, while API access is listed with Pro. Technical support and onboarding training are available. The maker identifies itself as STEL SOLUTIONS, S.L., with its head office in Murcia, Spain.